PHILADELPHIA, PA
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We bring community banking to you!
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ATLANTA, GA
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Hyperion Bank is a full-service community bank that connects with customers via technology + highly accessible, experienced, enthusiastic bankers who have local decision-making authority. |
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“Two things come to mind: we feel valued as customers and couldn’t be more pleased with exceptional service”
Rebecca Humble
Frank Thomas
INVESCROW 1031 Services
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Feedback and winners
Reporting back on Customer Service Survey
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THANK YOU to everyone who responded to our Customer Service Survey.
We learned that most people responding to the survey have banked with Hyperion for more than a year and chose the bank because we are a presence in the neighborhood or because they were familiar with or referred by another customer, a bank team member or shareholder, or third-party familiar with the bank (broker, accountant…). In terms of specific employees, officers or shareholders with whom “converters” were familiar, we’re proud that a broad range of our people were cited.
Other reasons you said you bank with us include, moving away from a “big bank,” great service, knowledge of 1031 exchanges, the bank invests in its neighborhoods, ATM fee refunds and more. A majority of customers say Hyperion team members know them and are familiar with their special needs.
A majority of survey respondents recommend Hyperion (banking and/or mortgages) to others. Likewise, a majority enjoy a broad, multi-service, multi-account relationship with the bank, as opposed to just one product or service.
A third of you shared specific thoughts or feedback with us via the survey. Again – thank you for taking the time to do that; we are reviewing and addressing individual responses and the “macro” changes those may drive. Likewise, many of you had questions about specific Hyperion products or services, wanted to offer a testimonial, had a suggestion for a customer profile or just wanted to talk with your favorite banker.
And, as promised, we randomly drew a winner (of a $100 gift card) from both the PHL and ATL markets. Congratulations to Catherine Jennings, who especially appreciates that we reimburse ATM fees, and Robert Arogeti, who says he followed his favorite banker to Hyperion.
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Products & services
Money Market accounts & CDs
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Hyperion Bank Money Markets – both business & consumer options – offer higher interest rates than our other checking or savings accounts. Likewise, Hyperion Bank CDs offer higher, fixed-interest rates on savings in a fixed-term account. (And there’s often a marked difference between what we’re offering and what you can find at Big Box Banks.)
Our Business Money Market Account offers liquidity options enabling you to easily access your funds for unforeseen expenses, seasonal cash flow requirements, or other needs. And a Hyperion Consumer Money Market account is an ideal option when you want a flexible savings account that offers higher interest on balances over $1,000, allowing you to get cash and pay your bills.
With a minimum deposit of just $500 required to open any CD, you can choose a term as short as just 30 days or as long as 60 months – with many options in between. Enjoy automatic renewal at maturity or automatic deposit into your Hyperion checking account.
“Our deposit rates are often more competitive than other local banks,” says Lee Green, Hyperion’s Chief Retail Officer. “For instance, Hyperion Bank savings and money market rates are high compared to local Philly banks. Research; don’t assume a bigger bank or credit union will give you a higher deposit rate or lower lending rate.”
Let us help determine if a Hyperion Consumer or Business Money Market account or CD is right for you.* Contact your favorite Hyperion team member or call your local Hyperion banking office (404-381-2110 or 215-789-4200) or email us.
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Customer focus
Quality, affordable therapy with
sex & relationship focus
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“We’re in the midst of another adjustment period with some things opening back up, at least partially, after more stringent COVID protocols, and things may not be how they used to be,” she says. “People have learned a lot about the pandemic and themselves; let your employer know your preferences – remote, in-office, hybrid or otherwise – and find the new normal that works for you. That can be different for everyone. Recognize the changes and the fact that things may not go back to what we knew.”
Geter’s mental health group practice focuses primarily on sexuality and relationships and offers lower-cost options through an active intern program, which benefits patients and assists others in training (master’s level) in the field. It’s an inclusive practice, with providers with all kinds of backgrounds. She stresses that the women-owned collective is very welcoming and that they are happy to refer potential patients out if necessary.
“Most clients are struggling with sexuality, exploring and unlearning messages that are harmful or don’t work for them and maybe looking for a different way of seeing sexuality,” Geter says. “Some are struggling in a relationship, recognizing different interests, tackling issues of fidelity and more.”
Of her Hyperion connection, she says she met Joel Higdon, Atlanta Branch Manager, when he was at another bank, banked with him there, followed him to another bank and followed him again when he was recruited by Hyperion.
“Everyone at the bank is very welcoming,” Geter says. “I like to visit with them, and they are always willing to help out. I can just reach out and whatever my banking need is is taken care of. Hyperion’s service has a small hometown feeling.”
Learn more about Geter and Atlanta Therapeutic Collective by contacting her/the practice online, or connect on Facebook, Twitter or Insta.
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Excellence in banking
Crawford named banker of the year,
plus newsletter draws kudos
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At the recent PACB (Pennsylvania Association of Community Bankers) 2022 Inspire Awards, Hyperion Bank’s Charlie Crawford was recognized with the Banker of the Year Award, presented by Kevin Shivers, PACB President & CEO. The prestigious award recognizes a banker who makes an above-and-beyond contribution to PACB and community banking statewide.
In his acceptance, Charlie noted, “being named the Association’s Banker of the Year really came out of left field for me. Primarily because I am involved in this great organization and see up close the incredible talent we have among Pennsylvania’s community bankers. I look forward to continuing to up our mutual games as we do what we love – banking of, by and for our great communities.”
Charlie also mentioned his secret weapon: What he calls Team Hyperion. “Every day they help make real our promises to customers, business partners, shareholders and the community.”
He also accepted an Award of Excellence in the Best Digital Marketing category for the bank’s monthly newsletter. Charlie serves on the board of PACB (as well as on the board of the Community Bankers Association of Georgia).
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Congratulations!
Cooper Rielley Flowers
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Our Hyperion Bank team is like a family, and in our Philadelphia office, our family is growing. We are happy to introduce you to Cooper Flowers, born early last month to Lauren Flowers, Hyperion's SVP for Human Resources & Corporate Secretary, and her husband Chris. Siblings Jameson, Joseph and Calista helped welcome their new little brother.
Please join our team in congratulating Lauren and her family on their new addition!
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In the news
#banktech physical security
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The bank’s Charlie Crawford is included in an article about bank security tech in the latest issue of Independent Banker, a magazine published by the Independent Community Bankers of America.
“It’s important for the customers and employees to come into a safe environment,” Charlie says. Read on to learn how diligent community banks continue to address physical security in an era when more attention seems to be on cybercrimes and the pandemic.
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Savings
From IRAs to children’s accts
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At the top of this newsletter you read about Hyperion Money Market & CD options. Also let us know if you want to explore the features and benefits of our FREE Statement Savings, IRAs (tax-advantaged traditional and Roth IRAs) and FREE Children's Savings accounts to see which best meets your personal needs.* Start saving today: Call Hyperion, 404-381-2110 or 215-789-4200, or email us.
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Let’s connect
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Are you connected to us on social media? If not, please like our pages, follow for news between newsletters, share with friends & colleagues, and send us your news & ideas!

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We proudly serve...customers in PHL and ATL and beyond. Ask us how you can enjoy our personal service and convenient mobile banking, wherever you live.
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199 W. GIRARD AVE.
PHILADELPHIA, PA 19123
215.789.4200
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3525 PIEDMONT RD., SUITE 5-215
ATLANTA, GA 30305
404.381.2110
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Visit us or use our convenient mobile options to bank with us any time, from any device, anywhere. We bring community banking to you. How may we earn your business?
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PHILADELPHIA, PA
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ATLANTA, GA
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