29 July 2015 | Professional Development Event 

Save the date!

Data Analytics for ITIL



Wednesday 29 July, 2015
7.00 PM to 9:00 PM 
* Registrations & Refreshments start from 6.30 PM

Singapore Management University (SMU)
School of Accountancy/ School of Law
Seminar Room 1.2

60 Stamford Road, Level 1
Singapore 178900

itSMF Members: Free
*For itSMF members who registered for this event but fail to attend without prior notice or a valid reason, a no-show fee of SGD 60.00 will be charged. 
Non-Members: SGD 60.00
* Early Bird fee at 50% off! (Valid until 10 July 2015)



itSMF Singapore Chapter 

+65 63275688 






Data Analytics (also known as Data Science) is a new emerging field that is generating a lot of interest and excitement in the marketplace about how it helps businesses make better, more informed decisions.

However, it doesn't seem to be anything new to IT at all; we have been doing analytics since forever. Is it really different? Since businesses benefit from using it, can IT benefit too? How? 

Let's have a discussion on what Data Analytics and what it's related terms mean, how it can help us to better manage IT and some considerations about what the hype doesn't tell you.


Speaker Profile

Alvin has spent over 15 years working/consulting for companies in FMCG, Government, Banking, Engineering, Real Estate industries, IT Service Providers & Telcos. His experience spans from local, regional and global roles in ITSM, Project, Programme, Portfolio Management & IT Governance, from both service provider and customer perspectives, that he uses to balance theory with practicality to help businesses maximise their IT efficiency, increase operational stability and increase user satisfaction. He recently attended a year long MOOC (Massive Open Online Course) on Data Science Specialization sponsored by IDA that gave him some insights and sated some of his curiosity. 


See you there! 



All programs and events are subject to change and/or cancellation due to scheduling conflicts, availability of the speaker, low registration and/or circumstances beyond the control of the itSMF Singapore Chapter.