MyLABlue Is Here For Blue Advantage Members

Blue Cross and Blue Shield of Louisiana (Louisiana Blue) is rolling out MyLABlue to our Blue Advantage (Medicare Advantage) members. Please encourage your Blue Advantage patients to use MyLABlue to stay informed and simplify their healthcare experience.

Louisiana Blue shared tips on what to do ahead of time as hurricane season approaches.

Hurricane Season Is Here: Help Your Patients Stay Safe

As hurricane season approaches, Louisiana Blue providers are on the front lines of helping older adults prepare for hurricane season.

Encourage Patients To Be Vigilant About Fraud

Louisiana Blue is educating senior citizens and their families about different forms of Medicare fraud, warning signs and why reporting suspicious activity matters.

Promoting Responsible Antibiotics Use

Each year, the U.S. Centers for Disease Control & Prevention (CDC) encourages healthcare providers to raise awareness about the importance of appropriate antibiotic use.

Blue Advantage Medical Policy Update

We develop and revise medical policies in response to changing medical technology. Benefit determinations are made based on the medical policy in effect at the time of the provision of services. Please review the following medical policies, all of which can be found on our Blue Advantage Resource Page at www.lablue.com/providers, click “Go to BA Resources” at the bottom of the screen, then click the “New/Revised Medicare Advantage Medical Policies” tab.

Important Contact Information

Authorizations (including Case and Medical Management)

1-866-508-7145, choose option 3, then option 3

Behavioral Health

1-866-508-7145, choose option 3, then option 3

Blue Advantage Customer Service

1-866-508-7145 customerservice@blueadvantage.lablue.com

Provider Credentialing and Data Management

1-800-716-2299, option 2 (provider record information) PCDMstatus@lablue.com

Pharmacy

1-800-935-6103/TTY:711

The Blue Advantage Insight Newsletter is an email-only newsletter designed to keep our Blue Advantage network providers informed and engaged on the latest news and the U.S. Centers for Medicare & Medicaid Services (CMS) requirements for our Medicare-eligible members.

The goal of the publication is to help providers and office staff who serve our Blue Advantage members understand how Blue Advantage differs from our other provider networks.

Past Issues of Blue Advantage Insight Newsletter

Visit the Blue Advantage Resources page to view reference materials, forms, past webinar and workshop slides, plus copies of this newsletter. Go to https://providers.lablue.com/ba-resources.

Blue Cross and Blue Shield of Louisiana is an independent licensee of the Blue Cross Blue Shield Association.

18NW2756 R06/26

Y0132_26397PVLA_C