Frequently Asked Questions
Q: How do I know when there is a change in my child’s plan?
A: Before any changes occur, you should always have a conversation with your support coordinator. When the change occurs, you will get an email alert from the DDD irecord which will prompt you to log in to their secure system to view the revised ISP. If you get an alert, and have not discussed anything with your support coordinator, please reach out. For various reasons at times, you may get an alert and are unaware of the reason so you should always let your support coordinator know when this occurs.
Q: How do I know how much of my daughter's budget is being used?
A: Depending on which waiver program the individual is in (the Community Care Program or the Supports Program) there are different budget lines for different services. To find out more about budget lines you can speak to your support coordinator or review the budget lines in Section 17 of the CCP or
Supports program manual
To find out about budget usage, you can speak to your support coordinator. The illustration below tells us how the budget is being allocated for each individual for the year. Those in the CCP get an additional budget line for residential services. Your support coordinator will review the budget with you during the monitoring call or visit.