Dive into our new brief, “Systems in Crisis: Revamping the Juvenile Justice Workforce,” to understand the profound challenges facing juvenile justice agencies in recruiting and retaining vital front-line staff. We partnered with the Office of Juvenile Justice and Delinquency Prevention, Center for Juvenile Justice Reform at Georgetown University’s McCourt School of Public Policy, and University of Cincinnati Corrections Institute to explore this important topic.

As crisis response units across the country face staffing challenges, some have begun to use artificial intelligence to assist call centers with handling heavy workloads. This article from Stateline details how AI-powered systems have been rolled out to assist with triaging and coordinating non-emergency calls to allow human dispatchers to focus on emergencies and to address the mental health challenges many emergency responders face.

The Expanding First Response Assessment Tool helps communities determine where they are in planning, implementing, and sustaining community responder programs that position health professionals and community members trained in crisis response as first responders. A complementary component of the Expanding First Response toolkit, the tool provides users with a summary of their results and resources to aid their progress or amplify their own community responder program success story. 

This webinar will examine strategies for equipping staff with research-driven tools, practices, and techniques to effectively work with higher-risk youth in the juvenile justice system, especially those who engage in violent behavior.

This webinar will address how New Mexico and Georgia draw on the strengths of multidisciplinary state and local practitioners and leaders to (1) create sustainable collaboration, (2) drive meaningful system change, (3) measure the impact of their efforts to inform future decisions, and (4) build support for people with complex behavioral health needs who have frequent contact with criminal justice, crisis response, housing, and other social service systems.

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