We are
Key Independent Development Services, LLC (KIDS)
Our Vision
Our philosophy is based on the importance of individual adults and children with a significant mental illness achieving and maintaining community stability and independence in the most appropriate and least restrictive environment.
Core Values
Happy Belated to...
James Ramseur - Sept. 4
Jessica Eubanks - Sept. 6
Vickie Jackson - Sept. 8
Deja Overby - Sept. 11
Andre Faulcon - Sept. 16
Tyreek Ford - Sept. 21
Harvey Glover - Sept. 23
Chevar Mcnair - Sept. 26

Sorry we missed your day. Hope you made it count!
Happy Birthday!

Devonna Outlaw - Oct. 2
SaReena Freeman - Oct. 5
Anthony Daniels - Oct. 10
Derek Whitaker - Oct. 13
Turqueya Vincent - Oct. 17
Sredni Purvis - Oct. 19

We are wishing you Your Best Year Yet to Come!
Happy Anniversary!

Habibatou Kane - Sept. 12
Kareem Burrows - Sept. 12
Brenton Epps - Sept. 13
Latonya Robinson - Sept. 20
Anthony Daniels - Sept. 30

Debra Wright Oct . 19
Harvey Glover Oct. 27

New Hires!
Q3 New Hires

Gilroy Poindexter - Sept 6
Destini Woods - Sept. 15
Cequan Jefferson - Sept. 15
Shawn Toney - Sept. 20
Shane Butts - October 4
Khaleeq Sumlin - October 4
Antonio Boykins - October 5

Together, Everyone Achieves More! Welcome to our TEAM. Let's Make Each Day Count!
Employee of the
Jason Telfare

Our Senior Leadership is proud to acknowledge Jason Telfare as the
2020 - 2021 Employee of the Year!

Jason thrives on busyness and quality work; he does not shy away from challenges and is an enthusiastic communicator. Working alongside Jason to execute the mission, vision and values of our organization is refreshing -- as he is a man who follows protocol, offers input for gaps in services and systems and acknowledges the teamwork and support around him, which create healthy fellowship and communication for our workplace culture.

Thank you Jason for your continued support and leadership of the services we render each day!

As a recognition incentive for his performance, Jason and his wife recently experienced a vacation in tourist-town, adventurous Orlando, Florida.

"My wife and I Disney vacation in Orlando Florida was a wonderful experience. After dealing with a long year or more of lockdowns and COVID-19 restrictions, we were finally able to let our hair down, laugh, smile and really enjoy ourselves. From all the fun rides, delicious foods and all the adventures we took, it felt like we were kids again. It was definitely a memorable experience. " - Jason Telfare

We are glad you and Patricia enjoyed yourselves, Jason. Well deserved! We know this time to "recharge" will help you continue to deliver high performance!

We look forward to getting to honor more team members over the months and years to come.

#Leadership #PerformancePerks #WeServe
Care Coordination and Community Mental Health
By: A'Tasha M. Christian, LPC
Care Coordination
One of our biggest challenges as community mental health providers is care coordination – not because we are inept, but often because we simply do not know where to start. The ideal vision of Community Mental Health here in the Commonwealth was for the MH provider to serve as the navigator of all services that are being provided to the client. Then, as providers would begin to step out, the long-term provider (typically the social worker from DSS) would take over. Managed care and high staff turnover often thwarted that goal, so we are often left with a fragmented system of care. To provide the most comprehensive services for the client, it is vital that the MH provider serve as the coordinator of all stakeholders. 

Examples of common stakeholders are as follows:
-MH provider (K.I.D.S. counselor)
-MCO Care Coordinator
-Probation Officer
-DSS Social Worker (benefits such as Medicaid and EBT)
-Housing case manager
Project BRAVO, which is now entering its second stage, calls for a paradigm shift in community mental health. It is even expected that the name “Medicaid” will change to reduce stigma associated with low socio-economic status. For the first time, a team approach is the goal. Treatment teams will be the standard, not the exception, and stakeholders will be expected to communicate with one another for the overall benefit of the client. 

So how do we begin that process? Great question – glad you asked. The first step that you will take, as the counselor, is to identify ALL stakeholders. Do not rely on the initial or comprehensive assessment – not because the clinician is not thorough, but because the client often forgets all their stakeholders. We can all recall having a client who conveniently forgets that they are on probation until you are aiding them with finding an apartment and they do not qualify.
A rule of thumb: when reviewing your client’s ISP with them, ask them about professionals who are involved with working towards these goals and objectives. For example: if you are addressing the medication management goal, obtain contact information for not only the psychiatrist, but all other medical professionals. If your client says they do not have any providers but they have a reported chronic medical condition (such as diabetes or hypertension, ask them who prescribes their meds). Remember, some times the way we pose the question can get more information. For example, instead of “who are your medical providers?”, ask “so I know you said you’re a diabetic – who do you see to prescribe you insulin?” Some of our clients are so used to repeated questioning that they shut down and you’re left with minimal information.

Once you’ve gotten your list of stakeholders, complete the releases of information and then contact them. Inform them that you are working with the individual and ask about any upcoming appointments. It is not uncommon for our clients to forget their appointments. While they cannot be charged a no-show fee, they can be terminated as a client. Therefore, it is vital that we – as the professional – obtain their appointment dates. 

Lastly, do not forget one of the biggest stakeholders – the MCO! As a reminder, we should have monthly contact with the MCO Care Coordinator(s).
Point of Note: if your client does not have a Care Coordinator, confirm that with the MCO. However, with the expansion of Project BRAVO, it is anticipated that all Medicaid recipients will have a Care Coordinator. Remember, you want the MCO to know all the good work you’re doing. Why? Because that’s how your client remains in services and gets the help they need and deserve.  

#MentalHealthBlog #KnowlegeIsPower
What you need to Know about Suicide Prevention

Suicide Resources
Suicide is the reaction of extremely intense feelings of loneliness, worthlessness, hopelessness, or depression, which involves voluntarily taking one's own life.

If you or someone you know is in a suicidal crisis or emotional distress, please call the National Suicide Prevention Lifeline at 1-800-273-TALK (8255), a free 24-hour hotline. In the case of a life-threatening emergency, please call 9-1-1 or visit your nearest emergency room.

  • A prior suicide attempt
  • Depression and other mental health disorders
  • Substance abuse disorder
  • Family history of a mental health or substance abuse disorder
  • Family history of suicide
  • Family violence, including physical or sexual abuse
  • Having guns or other firearms in the home
  • Being in prison or jail
  • Being exposed to others’ suicidal behavior, such as a family member, peer, or media figure
  • Medical illness
  • Being between the ages of 15 and 24 years or over age 60

Children and youth who are involved in bullying are more likely than those who are not involved in bullying to suffer from depression, have high suicidal thoughts, and make more suicidal attempts. Bullying does not cause suicide. 

If someone you know is showing signs of suicidal thoughts or you suspect is considering suicide, please take the concern seriously!

Be ready and willing to listen: ASK
  • Give yourself plenty of time for conversation and let them know that you are concerned for the individual. Most importantly, don't be afraid to ASK them directly if they have had thoughts of suicide.

Help them seek professional help: PERSUADE
  • Listen and encourage the individual to seek professional help as soon as possible.

Help them find a mental health professional: REFER


70% of all people who die by suicide give some warning of their intentions to a friend or family member. Take a look below at some things that you can look for if you think someone is having suicidal thoughts.

This is both direct (ex. “I’ve decided to kill myself”) and indirect (ex. “I’m tired of life –What is the point of going on”). This may include talking, writing, or even joking about suicide or death.

Verbal Cues
  • “Life isn’t worth living”
  • “You’ll be sorry when I’m gone”
  • “I’d be better off dead”
  • “I feel like there is no way out”
  • “My family would be better off without me”
  • "Next time I will take enough pills to do the job right"
  • "You can take my (prized collection/valuables) - I don't need this stuff anymore"
  • "I won't be around to deal with that"
  • "I won't be in your way much longer"
  • "I just can't deal with everything - life is too hard"
  • "Nobody understands me - nobody feels the way I do"
  • "There's nothing I can do to make it better"

Behavioral Cues
  • Getting affairs in order (ex. paying a debt, updating a will, taking out insurance, or changing beneficiaries)
  • Giving away prized possessions or money
  • Signs of planning a suicide (ex. buying a weapon, obtaining poisons or medications)
  • Making funeral plans
  • Increase in self-destructive or violent behaviors (ex. drinking alcohol or drug use)
  • Social Withdrawal
  • Increased impulsivity & taking unnecessary risks

Emotional Cues
  • Unrelenting low mood
  • Pessimism
  • Hopelessness
  • Desperation
  • Anxiety, psychic pain, and inner tension
  • Rage or anger
  • Possible calm or contentment after a person decides they are going to end their life

Things to Avoid:

  • Don’t tell your loved one to “snap out of it” or “cheer up”
  • Don’t assume that the situation will fix itself
  • Don’t promise to keep secrets
  • Don’t argue or debate on moral issues
  • Don't risk your personal safety.

The information above was dissiminated by published material from the American Foundation for Suicide Prevention, Mayo Clinic, “Question, Persuade, Refer” by Paul Quinnett, Screening for Mental Health Inc., Missouri Department of Mental Health, Division of Comprehensive Psychiatric Services, Stopbullying.gov, Screening for Mental Health, Inc., National Institute of Mental Health (NIMH) and the Suicide Prevention Lifeline.

Human Resources Updates
Contact Information
Turqueya V, Director of HR I hr@keyindependent.org I 804.625.8386

Please read through this section for updates on Culture, Policies, Procedures and General Resources and Engagement.

Position Openings with KIDS
It is Quarter 4 and we are definitely an organization on the grow! We have expanded our group homes and have new functions and services on the horizon.

Are there new opportunities for you? Do you know qualified candidates you believe will help strengthen our culture?

We are currently hiring for all roles below. Please send resumes of referrals to recruitment@keyindependent.org and have them complete an application at www.keyindependent.org.

  • Deputy Director - Leadership
  • Direct Support Professionals - Residential
  • Human Resources Admin - Leadership
  • HR Intern - Administration support
  • Program Manager - Day Support (new function)

Promotions In Leadership
Please help me congratulate the following promotions within Leadership.

James Chaney - Residential Program Supervisor
Frederick Rogers - Team Lead for Wylie Group Home
Jason Telfare - Residential Program Supervisor

We love to promote from within and see you all develop as leaders. Be sure to reach out to these individuals and congratulate them! #WellDone #LetsGrow

Rewards & Incentives
Human Resources has added a new rewards system to stimulate more high performance and to have fun ways for team members to acknowledge each other year-round. Our I-MvVP Accolades are for those individuals "caught making a positive IMPACT on our Mission, Vision, Values." This performance can be an acknowledgment peer-to-peer, Leader to team member, or even colleague-to-colleauge across departments! Let's praise each other for the Performances that make a positive impact in our workplace. See this months Performers in the I-MvVP section below.

Newsletter KNOWLEDGE raffle. To stimulate more engagement around our newsletter readership, we have a new raffle that will run each month the newsletter comes out. Submit an email to: hr@keyindependent.org and state 3 things your read and or learned through our Monthly newsletter and your name will go in the raffle for the month. Must submit by the 20th of each month. Winners will be announced in the following month's newsletter. Knowledge is one of our core values. The more we ad and grow, the better we perform.

#LetsGrow #KnowAndGrow #EmployeeRecognition

Covid-19 Safety and Best Practices
As a reminder, masks are mandatory in our facilities. Additionally remember to practice good hygiene and sanitation. More in-depth knowledge on this practice is outlined in the latter part of our newsletter. Wear your PPE!

K.I.D.S Around Town
Xavier Allen enjoying himself while attending an antique car show.
We want to see more IMPACT! Remember to share your activities with our Persons in service each month! Send content to DOverby@keyindependent.org

#Service #KIDSCulture

HR Team at local Career Expo, Scouting more Interns!

K.I.D.S' Impact on Mission, Vision, and Values PERFORMERS

What is I- MVvP Accolades?

IMPACT on our organization's Mission, Vision, and Values Performance.

This is a new recognition system that honors team members who consistently bring POSITIVE IMPACT to our workplace, culture and services. Let's give a big HAND CLAP to our team members below.

I - MvVP Accolades to...

The below team members continuously "Take One for the Team. " When shifts need to be filled, they step up. Thanks for helping to add stability to our Group Homes. We appreciate you!

Khari Johnson (no photo)
Daquawn Moses (no photo)
Chevar McNair
Deshaun Myricks

Values Enhancer
Ashley Brown - Ashley has been a Values Enhancer. She has helped create structure and routine at her group home! Thanks for your performance, Ashley!
Endurance Performer
Latonya Robinson - Latonya is an Endurance Performer. Not only is she one of our longest-standing Qualified Mental Health Professionals (QMHP), but she has returned to us in dire needs of service for Clients. We thank you for your stamina, Latonya.
KIDS is on Social Media

Participate in any Social Media campaign or conversation for a chance to be featured on our Instagram Page!!!

Facebook - Key Independentt

Instagram - @key_indepedent

Upcoming Campaigns on Our
Social Media

OCTOBER - Breast Cancer Awareness Month & Domestic Violence Awareness & Prevention Month

October 8th - National Depression Screening Day

October 10th - World Mental Health Day

TAG Key Independent #KeyIndependent
Let's get our Social Media conversations flowing! You could be our next featured guest. #FollowUsPlease
EHRC 10-Year Celebration
Fri, Oct 8, 6-8pm. Free.
Come celebrate the 10 Year Anniversary of this state-of-the-art recreation facility! Enjoy live music, dancing, historic displays, children's activities, and refreshments. Info: cun04@henrico.us

🎥$1 MOVIES 🍿

Henrico Theatre, 305 E. Nine Mile Rd

(804) 652-1460 I HenricoTheatre@Henrico.us
Pop-up Programs in the Park! Free and no registration needed.

Fall Fun Happenings:
Things to do in RVA and near by.

Glen Allen Day
Sat, Oct 9, 9am-3pm. Free.
Glen Allen Ruritan Club, in cooperation with Henrico Recreation & Parks, will host the 25th Annual Glen Allen Day at Crump Park and Meadow Farm. The day begins with a 5k, a parade, a vendor fair, and seasonal activities. Details on our website.

BOO Drive Thru
Fri, Oct 29, 7-10pm. Free.
Celebrate all the tricks and treats of Halloween from the comfort and safety of your own vehicle at the BOO Drive-Thru. This not-too-scary adventure takes you and your family on a journey through Dorey Park, where you’ll see spooky scenes with a contactless sweet treat at the end. No registration required. Info: rec-events@henrico.us
For Additional Event Resources, Please subscribe to:

Henrico Parks & Recs

BLACK RVA (Culture & Events)

Office of Children's Services - Trainings
DBHDS - Substance Use Services

DBHDS - Grief & Substance Use
DBHDS - Boards and Council

Safety standard changed in the state of Virginia as of September 17th. Fortunately for us, we've remained in front of these best practices.

We are still to wear masks in our facilities, but still there is not mandatory vaccination clause. Click the link below for a full update on Legal Standards, drafted by Eckert Seamans, a trusted legal partner of Richmond Society for Human Resource Management (RSHRM).


Where to get vaccinated?
Visit vaccines.gov to find nearest COVID19 vaccination locations.

Visit VaccineFinder.org (available in English and Spanish), to find vaccination providers near you.
Who should get the
Booster Shot???

Federal health authorities have recommended booster shots for all adults who are fully vaccinated against Covid-19 with either the the Pfizer or Moderna vaccines, citing evidence that suggests breakthrough infections could become more common over time.

If FDA authorizes and ACIP recommends a booster dose, the goal is for the first people eligible for a booster dose to be those who were the first to receive a COVID-19 vaccination (those who are most at risk). This includes healthcare providers, residents of long-term care facilities, and other older adults.

We want to take this time to give a BIG THANKS to all our Leadership, as your daily service it what has allowed us to thrive for 7 years and to continue to grow.

Anthony Blalock- Program Manager
James Chaney - Program Supervisor
Andre Faulcon - Facilities Manager
SaReena Freeman - QDDP Trainer
Vickie Jackson - Clinical Director
Tim Jones - SAIOP Contractor
Taneha Kilpatrick - Residential Consultant
Malcolm Moody - Chief Executive Officer and Owner
Sredni Purvis - SAIOP Contractor
Eric Rogers - Residential Team Lead
Jason Telfare - Program Supervisor
Turqueya Vincent - Director of Human Resources

Please take the time to say, "Thank you" to our leaders when you see them next week.

KIDS' Leadership and staff celebrate our Visionary, Mr. Malcolm Moody.
Mr. Moody started out with less than four employees, but a Definite purpose to succeed, fueled by his own misfortunes and experiences in life.

Seven years forward, and this young Visionary Leader has expanded services to include: Intensive In-home for children, Mental Health Skill Building for adults, Outpatient therapy, FIVE Residential Group Homes, a partnership for Substance Abuse Intensive Outpatient Services, and now the ground work for a Day Support Program... and he is not finished yet!

Way to grow, Chief! We're excited to be on this journey with you and look forward to continued growth and success. 👏👏👏

We are paying $100 for Male DSPs
$50 after they onboard AND
Another $50 at 30 days consistent employment. 

Direct your referrals to submit an application at
list you as their referral AND send a resume to Recruitment@keyindependent.org.

KIDS Workplace
Our safety and prevention policies help ensure the health and safety of our team, our people in service and our facilities.

You are in compliance with our Covid-19 Safety and Best Practices if you remember to:

  1. Complete our Home Health Screening prior to reporting to work each shift AND ensure those we service complete the screening as well.
  2. Check your temperature per shift/engagement. Temperatures of 100.4 or higher raise alarm and one should NOT report to work or render services.
  3. Wear MASKS while on duty and layer up with gloves, lab coats and face shields as necessary while you are on duty or in the community.
  4. Social distance as is practicable and sanitize often.
  5. Wash your hands frequently and thoroughly
  6. Sanitize common areas with 60% or higher liquids and disinfectants
  7. Educate yourself on vaccinations and take the measures you find most supportive of your lifestyle, daily contact and overall safety.

#LetsDoOurPart #PPESavesLives

Do YOU have content you want to share with our internal network, Life success stories to include or Field photos to represent our service in the community? Please send all content for consideration to DOverby@keyindependent.org.

We appreciate your support in helping us continue to deliver a quality newsletter with useful information.
Key Independent Development Services| 3212 Skipwith Road, Suite 110
Henrico, VA 23294 | 804-716-4464 | www.keyindependent.org | Visit our website