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Managed Care Organization Contract Implementation
As we approach the Jan. 1, 2025 implementation of the new KanCare managed care contracts, the Kansas Department of Health and Environment (KDHE) would like to provide some helpful information for our members, providers and stakeholders.
The contracts are on track to go live on Jan. 1, 2025. There will be no interruptions in access to services for our members, or in claims payment and the provision of services to members for our providers.
You can find a frequently asked questions (FAQ) document containing answers to questions about the MCO contract implementation on the KanCare website for members and providers.
Members who have questions or concerns can call their managed care organization using the information on the KanCare website: https://www.kancare.ks.gov/apply-now/health-plans.
If provider concerns arise, please reach out to the appropriate MCO contacts first. Information on contacting MCOs is located on the KanCare website: https://www.kancare.ks.gov/providers/become-a-provider.
Thank you for your dedication to serving Kansas Medicaid members. We look forward to your continued partnership in the implementation of the KanCare MCO contracts.
Lauren Evans, MA
Medicaid External Affairs Director
Kansas Department of Health and Environment
1000 SW Jackson, Ste 540
Cell phone: (785) 207.8503
Office phone: (785) 296.3426
lauren.evans@ks.gov
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