October 3rd, 2025

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Dear Kids Health First (KHF) Providers and Practice Administrators,


We have some important updates about payor updates, new programs, and upcoming events. There's a lot of information, and we want to keep you informed. Please read through this email carefully and let us know if you have any questions.


Important Updates

Cigna Downcoding Alert: A Statement from MAG*


Cigna has announced a new reimbursement policy that will take effect on October 1, 2025. This policy will allow the insurer to automatically downcode certain high-level Evaluation and Management claims, including codes 99204 through 99205, 99214 through 99215, and 99244 through 99245. Physicians who are placed on a Cigna review list may see these claims reduced by one level of service even when fully documented, and the only way to restore payment will be through an appeal that requires resubmission of the full medical record.


This change could result in lost reimbursement for properly coded visits, additional administrative burden for practices, and delays that ultimately affect patients. Other state medical associations are already opposing this policy, and the Medical Association of Georgia (MAG) is committed to ensuring that Georgia physicians and their patients are protected as well.


The Commissioner’s office needs to hear directly from Georgia physicians about the potential harm this policy will cause. View the full alert and petition from the Medical Association of Georgia here.

Don’t Miss This HIPAA Compliance In-Person Event*


Cyber threats are rising, and new federal mandates make compliance more critical than ever. Join Brian L. Tuttle, a national HIPAA expert, for a practical session on:

  • Meeting new HITECH requirements
  • Avoiding costly compliance mistakes
  • Real-world lessons from recent cases


When: Oct. 30 | 10:00 AM–12:30 PM

Where: ROAM Galleria (Cumberland)

Registration: Free for Kids Health First members but registration is required. Space is limited — Register Now.

Register Now: Coding Webinar*


Join us on Thursday, November 20 from 10 am to Noon, as we host a pediatric coding webinar to prepare for 2026 coding updates and guidelines. In this webinar we will focus on:

  • 2026 CPT and Diagnosis Code updates
  • Understanding best practices in billing and coding to maximize revenue while adhering to coding regulations


The presenter for this event is Mary Suhr, Director, Revenue Cycle Consulting with Revenue Cycle Coding Strategies.


Who can attend?

This webinar is designed for practice administrators, lead physicians, and billing and coding team members, but everyone from your practice is welcome to join.


Register Now

This event is free to attend but registration is required.



Register now.

Reminder: Watch this Webinar on Phishing & Protect your Practice*


Phishing causes 57% of costly healthcare security incidents and 36% of all data breaches. Watch this brief webinar from Sterling Seacrest Pritchard to learn how to spot and prevent attacks.

 

Next Steps

Ask all providers and staff to watch the training and document completion to ensure compliance and reduce risk

 

Watch the webinar now.

In Case You Missed It

2025 Pediatric Coding Webinar



AAP Updated Refusal to Immunize Form



AAP Measles Toolkit

Resources

Practice Administrator Contact List


Kids Health First Who to Call List


Kids Health First Intranet Page