April 24, 2026

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Dear Kids Health First (KHF) Providers and Practice Administrators,

We have some important updates about payor updates, new programs, and upcoming events. There's a lot of information, and we want to keep you informed. Please read through this email carefully and let us know if you have any questions.

Share with Staff: Cyber Awareness Training from Sterling Seacrest Pritchard

Kids Health First (KHF) encourages you to share this cyber awareness training with your practice team. Developed by Sterling Seacrest Pritchard, the presentation covers key topics including phishing, AI-related risks, and other important cybersecurity considerations.

View the presentation here.

Medical Records Requests: Step-by-Step Guide

Managing medical record requests can be complex, with varying requirements depending on the type of request. Sterling Seacrest Pritchard has created a practical, step-by-step guide to help practices navigate patient, third-party, and legal requests.

The resource outlines key considerations, including timelines, required authorizations, and allowable fees—helping ensure your team stays compliant and consistent.

View the full guide.

Records Retention: Quick Reference

Sterling Seacrest Pritchard has created a quick guide outlining recommended retention timelines for medical and non-medical records.

Includes key guidance on minor patient records, immunizations, and common business documents.

View the full guide.

2025 Pediatric Coding Webinar

• View the presentation slides
• Watch the recording



AAP Updated Refusal to Immunize Form

• Refusal to Immunize Form
• Microsoft Word template
• AAP letter for additional background on documenting refusal of recommended childhood immunizations.
• Additional provider and parent resources



AAP Measles Toolkit

Practice Administrator Contact List

Kids Health First Who to Call List

Kids Health First Intranet Page