August 15th, 2025

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Dear Kids Health First (KHF) Providers and Practice Administrators,


We have some important updates about payor updates, new programs, and upcoming events. There's a lot of information, and we want to keep you informed. Please read through this email carefully and let us know if you have any questions.


Important Updates

Legal Considerations in Office Management Webinar*

 

Don’t Miss This Webinar: Legal Considerations in Office Management

Sponsored by Sterling Seacrest Pritchard | Presented by Brent Reece, JD, CPCU, Director of Risk Management and Claim Advocacy

 

You’re invited to an important webinar designed to help practice leaders better understand the legal complexities of office operations. This session—sponsored by our broker partner Sterling Seacrest Pritchard will equip you with practical guidance on managing contracts, staff licensing, medical records requests, and emerging concerns around artificial intelligence and risk transfer.

 

Topics Include:

  • Contract management and auto-renewal tracking
  • Indemnification, insurance, and cyber requirements in lease agreements and BAAs
  • Privacy policies and upcoming updates (e.g., RHI)
  • Licensing and exclusion list monitoring
  • Attorney communications / record requests
  • Garnishment actions and staff impact
  • Contract review strategies for AI use and vendor relationships

 

Who can attend?

Practice Administrators, Office Managers, and anyone involved in contract oversight, compliance, or operations.

 

Date: August 26, 2025

Time: 1:00 p.m.

Registration: Register now here.

Enflonsia (New RSV Monoclonal Antibody): Update on Payer Coverage

 

At this time, no official pricing or reimbursement rates have been released by payers for Enflonsia, the newly approved RSV monoclonal antibody. 

 

Our Provider Relations team is actively engaging with both KHF and TCCN payer partners, providing ongoing follow-up and reminders. The timeline for Enflonsia’s rollout—ACIP and FDA approvals, and anticipated MMWR publication—closely mirrors the release of Beyfortus last year. Many payers began covering Beyfortus in November, with most completing implementation by December. 

 

The delay stems primarily from the introduction of a new CPT code. Before coverage can begin, each payer must finalize their internal policy on the code and complete system configuration. Most payers traditionally wait until the MMWR publication before initiating action, though we continue to advocate for earlier adoption. 

 

We’ve also raised these concerns with Merck directly, and their teams are working to accelerate payer engagement from their side as well. 

 

Once we begin receiving reimbursement data, we will conduct a comparative financial analysis between Enflonsia and Beyfortus and share those findings with our practices. 

 

We will share updates as soon as we have more information. Contact Barbara Douglas with questions on this topic.

Reminder: Treating Patients Temporarily out of GA


With students back in school, some out of state, view a tipsheet from Sterling Seacrest Pritchard on treating patients temporarily out of Georgia.

Take Notice: New Cigna Guidelines


Cigna recently published new guidelines to take place in October 2025 that allows them to downcode a claim without notifying the practice and asks the practice for clinical support documents. The only choice for the practice when paid incorrectly is to appeal. View the letter the AAP drafted in response to the Medical Director of Cigna.

In Case You Missed It

2025 Pediatric Coding Webinar



AAP Updated Refusal to Immunize Form



AAP Measles Toolkit

Resources

Practice Administrator Contact List


Kids Health First Who to Call List


Kids Health First Intranet Page