Dear Valued Clients, Partners, and Stakeholders,

We are delighted to announce that KZA is embarking on an exciting new chapter under the guidance of new leadership. While change is inevitable, our commitment to excellence and unwavering dedication to your growth and success remain steadfast.

We are pleased to introduce Cathy McDowell as our new President and CEO, leading us into this promising era.

Cathy McDowell

President, Chief Executive Officer

Cathy brings an impressive 29 years of healthcare experience to the helm. Her journey began as a registered nurse, evolving into a seasoned administrative leader with a remarkable 16-year tenure in hospital administration and Service Line leadership. Notably, Cathy held a Market VP role for 10 years, providing oversight for Orthopedic, Spine, and Cardiovascular Service Lines. Her extensive background has made her a published author and a sought-after presenter at national and regional conferences in Orthopedics, Practice Management, and Service Line Operations.

Most recently, Cathy served as a founding member of a nationally acclaimed Orthopedic Staffing and Management company, showcasing her dedication to innovation and excellence in the healthcare industry.

We want to assure you that, amidst these changes, Karen Zupko remains a member of our team, contributing as a valued founder/consultant. Her expertise and passion for advancing healthcare solutions continue to ensure continuity and a seamless transition.

KZA, with over 38 years of experience, remains a steadfast quality healthcare consulting and education firm. We have guided physicians and healthcare organizations to increase revenue, optimize efficiency, reduce risk, and enhance the patient experience. As we embrace this new phase, our commitment to delivering unparalleled service and value to our clients remains at the forefront.

We extend our sincere gratitude for your continued trust and partnership. We are confident that together we will chart new heights of success for KZA and, most importantly, for you.

Warm regards,

KZA Transition Committee