May 2024 

Meeting Highlights 

Annual Data Presentation (3.15.23 - 3.15.24)

Key highlights from the IRIS Annual Data presentation:

• We had 8,466 referrals in one year, and 75% (6,418) of those referral loops were completed!
• 41% of the 6,418 completed referral loops ended in service enrollment.
• Consistent increase in referrals for each quarter
• The average response time remained below 5 days, with an impressive average response time of 3.3 this quarter.
• Sectors least represented in IRIS: Aging Care, Concrete Supports (housing & utility), and Developmental Disabilities.

Review of Annual Survey & Partner Experiences

Notable Network Success Areas:

-Benefits to Clients - Easy & Convenient - Partner Communication & Connection - Service Visibility -

Quality Improvement & Goal Setting

During the meeting, the group utilized a Jamboard to discuss quality improvement and goal setting. Various quality improvement areas were mentioned regarding the IRIS system, including but not limited to automatic referral reminders, ensuring organizations offer the requested services, the ability to edit completed referrals, and more.

As Year 3 of IRIS wraps up, goals for the next year were discussed. Some goals mentioned include onboarding more schools, senior services, and developmental disabilities care; utilizing the notes section and communication center in IRIS, and promoting the expansion of the Social Determinants of Health screening tool.

Our IRIS community now includes 197 partners representing multiple sectors, including behavioral health, primary care, dental, parenting resources, substance use services, basic needs (e.g. food, clothing, and emergency shelter), senior services, juvenile and adult probation, early childhood, K-12 education, youth support, veteran services and more.

The most recent additions to our IRIS community include:

• Fresh Start Surgical Gifts
• Hesed House
• Northwestern Medicine Delnor Hospital
• Association for Individual Development -Street Outreach
• Metra Police Department
• Kane County Health Department - Community Case Manager
• Community Organizing and Family Issues
• Live4Lali
• Pregnancy Aid IL

Please take a minute to explore their services on IRIS and refer community members in need.

Social Determinants of Health

AOK Screening to Service Protocol

If you'd like to be trained on the AOK Screening to Service Protocol, please reach out to us!

Training Opportunities KCHD and the Kane County System of Care organize free and virtual community health trainings that we welcome you to attend.