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Stay updated on the latest KLH-PCN projects and initiatives | |
In this issue
- Primary Care Network Event - Hold the Date
- Community Support Services Central Intake
- Expanding Access to Primary Care in Our Communities
- Cybersecurity and Phishing Awareness Training
- Access Mental Health and Addictions (Access MHA)
- Improving Cancer Screening for Transgender and Gender Diverse Communities
- Online Appointment Booking
- eReferral
- AI Scribe
- and more!
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Primary Care Network Event:
Hold the Date
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Please hold the date for an upcoming PCN Network Event on Thursday, June 18, from 3:00 PM to 8:00 PM at the Fenelon Falls Community Centre. Dinner will be provided.
Registration details will be shared shortly.
This session will focus on practical supports for providers, including tools, tips, programs, and resources to enhance day-to-day practice. It will also offer an opportunity to connect with colleagues and contribute to a shared vision for a more connected and sustainable primary care system across the KLH-OHT.
Your insights and experience are essential in shaping what comes next—we hope you can join us.
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Simplify Patient Referrals:
Community Support Services Central Intake
One referral. Multiple support options.
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What Is It?
CSS Central Intake is a single-entry point where you can refer patients to a range of community programs—all in one place.
What Your Patients Get Access To
Through Central Intake, patients may be connected to the full Community Support Services (CSS) basket of services, including:
- Exercise, wellness, and falls prevention programs
- Nutrition supports and meal services (e.g., Meals on Wheels)
- Caregiver support and respite options
- Social and recreational programs (e.g., Adult Day Programs)
- Transportation services
- Assisted living and supportive housing supports
- In-home and community-based supports that promote independence
- And more, based on individual needs
How It Works
- Submit one referral through the Ocean platform.
- Central Intake coordinates with appropriate service providers.
- Patients receive support tailored to their needs.
| | Expanding Access to Primary Care in Our Communities | | |
Over the past year, our region has secured significant new funding through two rounds of the Interprofessional Primary Care Team (IPCT) initiative—$3.4 million in Round 1 and $1.8 million in Round 2.
These were highly collaborative efforts, led by the Kawartha North Family Health Team (Round 1) and the City of Kawartha Lakes Family Health Team (Round 2), on behalf of Ontario Health Team partners.
This funding is helping to grow local care teams, add new health care providers, and connect more people to primary care closer to home. We are already seeing strong progress, with hundreds of residents newly attached to a family doctor or nurse practitioner, and more to come.
This is a clear example of what we can achieve by working together to improve access to care across our communities.
| | Cybersecurity and Phishing Awareness Training | | |
The OH East Digital Health team, in partnership with Infosec, is providing cybersecurity and phishing awareness training licenses for one year.
The goal of this training program is to provide valuable skills for how to protect patient health information, phishing awareness, and mitigate risk at the workplace.
The training is a total of approximately 40 minutes of content including assessments to be completed by January 30, 2027, with the cost of the licenses covered by OH. This training program also includes a phishing email simulation to reinforce learning. The program aligns with the IPC Privacy Management Handbook for Small Health Care Organizations and is designed to be practical and feasible for busy clinical environments.
If you are interested in having your organization participate in the training program, please reach out to Kristen MacKinnon at Kristen.Mackinnon@ontariohealth.ca
Participants from last year will be contacted directly by the OH East Digital Health Team.
| | Mental Health and Addiction Resources | | Access Mental Health and Addictions (AccessMHA) | |
AccessMHA makes it easier to help find mental health, substance use health, and addictions support, services, and care.
AccessMHA is a coordinated point of service access for your patient’s mental health, substance use health and addiction needs. A referral to AccessMHA provides access to a suite of services, removing the guesswork of knowing where to refer your patient. A staff member will assess your patient’s situation and will match them to appropriate services. If an appropriate service does not exist within the network, the AccessMHA staff will help connect them with other local services that might be a better fit.
To refer your patient, please fill out the AccessMHA referral form through Ocean Health Map.
For more information visit: accessmha.ca/professionals
| | | Ontario Structured Psychotherapy Program (OSP) |
- Self or provider referrals accepted (FPs, NPs, regulated mental health professionals)
- Primary Care Provider attachment and/or OHIP not required
- CBT-based services ranging from self-administered to weekly 1:1 group psychotherapy
Click the button below for the Ontario Shores referral form:
| | | Psychiatry Telephone Consultation Service - Ontario Shores | |
Psychiatry or video conference consultations that provide quick access to questions you may have about a patient's diagnosis and treatment and the opportunity to learn more about new or emerging treatments for conditions.
Appointments can be scheduled using the button below:
| Billing Information: K730 Physician to Physician Telephone Consultation | | | Improving Cancer Screening for Transgender and Gender Diverse Communities | |
Missed the live session on April 10? You can now access the recording of Improving Cancer Screening for Transgender and Gender Diverse Communities, facilitated by Queering Cancer. This insightful session highlights practical strategies to reduce barriers, build provider confidence, and deliver affirming, patient-centred care.
Take advantage of this opportunity to strengthen your practice and better support transgender and gender diverse patients across our region. You can watch the recording below:
| | Online Appointment Booking | | | | |
Supports are available to help you and your clinic get onto Online Appointment Booking (OAB) or enhance your existing workflow. Supports available include:
- Supports for OAB promotion (posters, post cards, email blasts)
- Reviewing existing OAB offerings and appointment availability
- Add appointment restrictions or incorporate appointment types to mitigate incorrect or inappropriate bookings
For support with OAB please contact info@klhpcn.ca.
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In February, the KLH OHT hosted an eReferral Lunch and Learn session that covered:
- Overview of Ocean and Caredove referral platforms
- The basics of how to send an eReferral through Ocean
- Discussion of high value referral destinations
View the eReferral Lunch and Learn at klhoht.ca/resources
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Licences for Heidi are currently extended until June 15th, 2026, while we plan for what the remainder of the fiscal year will look like. We will be reaching out before June to provide updates.
If you haven’t yet tried Heidi or would like additional supports, please reach out to info@klhpcn.ca.
| Click the button below for resources on how to modify or create Heidi templates. | | If you have any questions or would like to learn more about the Kawartha Lakes Haliburton Primary Care Network, please reach out to info@klhpcn.ca or visit our website. | | | Kawartha Lakes Haliburton Ontario Health Team | 10 Angeline St N | Lindsay, ON K9V 4M8 CA | | | | |
