October 15th was the international day to "Imagine a Day Without Water" and City staff expressed why they value safe, clean, reliable water.

General Manager's Message

It is impossible to imagine a day without water, but it is so easy to forget how often we rely on water during the day. It is there, on demand when you need it, but that takes a lot of work from the crews at Ventura Water to make sure you don’t give it a second thought when you turn on the tap. In a way, it is a good thing that not much thought goes into where your water comes from, that means we are doing our job in providing our customers with water security. And we do think about security; be it physical or cyber, we are constantly on the watch for threats to our water and wastewater systems and closely follow the industry guidelines to protect them. This is Cybersecurity Awareness Month, and we have provided what information we publicly can to assure you we are practicing our due diligence in Ventura Water.


The holidays are here and for most of us it means preparing and devouring our favorite comfort foods. I love to bake and I love making a full turkey meal. It wasn’t until I started as a wastewater operator that I could see the impact these activities can have on the wastewater system. We see an increase in fats, oils and grease (FOG) around this time of year, so much so that the color of the wastewater can change and we must spend more time cleaning scum troughs in settling tanks. Please see the helpful reminder in this newsletter about keeping grease out of the systems.


Happy Halloween, Ventura!


Respectfully,



Gina Dorrington

Cybersecurity

October is Cybersecurity Awareness Month, a global campaign created to emphasize the importance of protecting both public and private entities' data from breaches by bad actors. Because water and wastewater companies provide essential services that the community depends on year-round, a cyberattack on these systems isn't just a technical problem. It can affect public health, economic stability and even threaten national security.


Utility cybersecurity refers to the technologies, policies, and practices used by energy, water, and gas providers to protect their digital assets, IT networks, and operational technology control systems from cyberattacks. A strong cybersecurity program keeps utilities running smoothly, protects the integrity of control signals and safeguards customer and operational data. The infrastructures of utilities were once made up of physical assets, but the implementation of various digital systems that improve efficiency and customer engagement has also opened utilities to cybersecurity threats.


In 2024, U.S. utilities and power infrastructure faced a nearly 70% increase in cyberattacks compared to 2023. According to the U.S. Department of Justice, in July and August 2026, municipal water and wastewater systems in seven to twelve states were victimized, with small agencies being more commonly attacked (by federal classifications, Ventura's water system is considered very large-sized and the wastewater system is medium-sized). Attackers changed device passwords, altered IP addresses, disabled alarms, and temporarily blinded operators, forcing facilities to switch to manual operations. Fortunately, no water supplies have been reported to be permanently contaminated or rendered unsafe.


To protect the City's utility, Ventura Water has done two risk assessments including one by the Cybersecurity and Infrastructure Security Agency (CISA), a branch of the Department of Homeland Security. Additionally, we ensure that we meet the requirements listed in America's Water Infrastructure Act (AWIA) Section 2013, which mandates Risk and Resilience Assessments and prepared and updated Emergency Response Plans. Systems must be reviewed, updated and recertified by the EPA every five years. Ventura Water's cybersecurity system is scanned weekly by CISA to make sure we don't have any exposed vulnerabilities that need to be addressed as well as getting daily notifications for any new vulnerabilities that may be popping up. A utility's ability to revert to manual controls to quickly restore operations is vital in the immediate aftermath of an incident. Ventura Water staff are critical disaster workers—in the event of a loss of remote capabilities we can provide around-the-clock staffing to continue operations.


Sponsored in 2025, the Water Risk and Resilience Organization Establishment Act would create an independent organization to develop and enforce minimum cybersecurity standards to large and midsize water and wastewater utilities. The American Water Works Association sent a letter to the House and Senate in support of the bill, but opponents have expressed concern that it excludes smaller systems and overly relies on industry deference.


The Water Cyber Shield Act of 2026 (S.5368) introduced this August, would grant the EPA explicit authority to conduct cybersecurity assessments and inspections, and enforce corrective action for significant vulnerabilities in water and wastewater systems. It addresses a gap left after previous EPA cybersecurity guidelines faced legal challenges from states and industry groups regarding explicit statutory authority. This federal bill is in the initial stages of the legislative process and could be brought to the full Senate floor for a vote as soon as the end of the year.

Time Change Reminder

This Sunday, November 1st, we turn our clocks back one hour beginning at 2:00 a.m. And with the official start of the rainy season this month, it may be time to adjust your irrigation controller too. Plants require less water due to cooler temperatures and increased rainfall. Check out our Smart Irrigation Controller program that puts control in the palm of your hand!

Holiday Closure

City offices will be closed on Thursday and Friday, November 26th and 27th. For after hours water or wastewater emergencies, please call (805) 650-8010.


And here's a friendly reminder to dispose of Fats, Oils, and Grease in the trash instead of pouring them down the drain. FOG can cause clogs in your pipes, and ours—read more about how to protect your pipes on our FOG webpage. We offer free grease can lids to our customers. Come in to our offices at 336 Sanjon Rd. during business hours to pick one up.

The Water Commission meets every fourth Monday of the month. The next Water Commission Meeting will be held on Monday, November 30, 2026, at 5:30 p.m. The public is invited to join us in-person at the Ventura City Hall, Community Meeting Room, Second Floor, or watch live online.


Click here for meeting agendas and more information.

Employment Opportunities

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