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20th March 2026

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News and comment from

Roy Lilley



Knowingly...

_____________

Short on time? Get yer ears-on and listen to Roy Lilley read this morning's eLetter... free!

The latest module of the Covid Inquiry has arrived…


… not with the razzmatazz of a brass band, or the fanfare of trumpeters, but with the quiet, inexorable tread, of a Mahler adagio


… with a quiet devastating clarity. 


It's not a story about a virus overwhelming a well-prepared system. 


It is the story of a system that went into the pandemic weakened, already stretched, and everyone knew.  


Baroness Hallett’s conclusion is measured but unmistakable;


‘… the NHS and wider health systems coped, but only just.’


That phrase does a lot of work. 


It acknowledges the extraordinary efforts of staff, but it also implies something more uncomfortable…


this was not resilience by design, 

this was survival by gargantuan effort.


To understand why, you have to look back over the decade preceding the outbreak. 


The Inquiry’s earlier work, (particularly Module 1) makes clear that the UK was not blindsided by a pandemic. The risks were well understood. Exercises had been run. Lessons had been identified. Plans existed.


The problem was not a lack of knowledge. It was a failure to act on what was already known.


Exercise Cygnus, for example, identified critical gaps in capacity and coordination, yet most of its recommendations remained ignored years later. 


Other exercises produced similar warnings, but actions were either delayed, diluted or deprioritised. 


By 2019, key strands of preparedness-work were paused as attention and staff were shifted to Brexit planning.


The system did not stumble into unreadiness… it drifted there.


This matters because Module 3 shows that when Covid arrived, it collided with a service running at full stretch. 


The NHS had, for years, been operating with high bed occupancy, persistent workforce shortages (~40,000 nurse vacancies).


An ageing, inadequate estate. Waiting lists already running at 3.4m.


No problems hidden. They were well documented, well rehearsed and crucially… tolerated.


Chris Whitty’s observation, cited in the report, is the most telling;


‘… running the system [so] tightly… was a choice.’ 


That's the pivot point…


  • lack of headroom, 
  • absence of surge resilience, 
  • reliance on staff goodwill… 


… these weren’t accidents. They were the cumulative result of deliberate policy decisions over the ten years that followed the world banking crisis.


This is where austerity, while not named in overtly political terms by the Inquiry, becomes unavoidable in the analysis. 


The report is careful, but the implication is clear...


... funding constraints limited the ability of both health and public health systems to build and maintain resilience. 


  • Capital investment lagged. 
  • Infrastructure outdated. 
  • Workforce planning failed to keep pace with demand. 
  • Social care, fragile and underfunded and
  • unable to support the NHS.


The consequence; a system that routinely ran hot. 


Managing day-to-day pressures, with little or no headroom to absorb shocks. 


High occupancy rates, often exceeding safe thresholds, meant there was no elasticity. 


Beds existed on spreadsheets, but not always in staffed-reality. Plans assumed capacity that could not, in practice, be delivered.


When the pandemic struck, the NHS did not collapse, but that is not the same as saying it was prepared. 


It coped…


because staff stretched themselves to the limit, 

because elective care was cancelled, 

because normal services were disrupted,

because patients bore the consequences…


… in delayed treatment, isolation and, in too many cases, avoidable harm.


What emerges from this report is a pattern;


  • lessons identified, not implemented; 
  • risks acknowledged, not mitigated; 
  • capacity reduced in the name of efficiency; and 
  • resilience treated as expendable. 


The Inquiry stops short of political judgement, but the narrative is clear...


... you cannot run a system at the edge of its capacity for a decade and expect it to absorb a once-in-a-century shock without consequence.


Covid did not so much break the NHS, as reveal the neglect it was in. The pandemic exposed the accumulated impact of years in which preparedness was partial, capacity was constrained and resilience was sacrificed.


The uncomfortable truth is this…


… austerity did not arrive by accident. It was forged in the Conservative-Liberal Democrat coalition and sustained by successive Conservative governments under David Cameron, Theresa May and Boris Johnson. 


George Osborne set the fiscal course...


... the NHS was left to run hot, year after year. For ten years the NHS ran on uplifts of little more than 1-2%. Jeremy Hunt and successors managed its consequences. 


Grants to councils were cut by ~40–50%.


The system did not drift into fragility. 


It was managed there…knowingly.


-oOo-


Have the best weekend you can.

Latest

Podcast

Have older people got it too easy?


In their latest ‘In the Loop’ podcast, Niall and Roy have a fascinating exchange with

Paul Farmer CBE,

the leader of

Age UK,

Britian’s largest charity campaigning and providing services for older people.

 ________


Little more than a generation ago, pensioners were seen as among the poorest and most vulnerable groups; today the vast majority have never had it so good, yet...


Paul argues that is a dangerous narrative which ignores the two million or so older people who either experience poor health, financial insecurity or loneliness.


When challenged on the cost of the triple lock for pensioners, Paul says he welcomes the debate about the future of the state pension, including the possibility of means testing. But he warns that successive governments’ record on means testing has been extremely poor.  

 

On social care another warning - because of chronic and persistent underfunding he suggests something terribly bad could easily happen and that solutions offered in the past will need to be revised given the parlous state of services today.


As for the NHS, he points to fact that in the last year more than fifty thousand patients in their 80s ended up hospital corridors...


Listen to Niall and Roy’s reflections on this absorbing exchange with one of the most influential leaders advocating for older people in the UK.  


Click here to listen FREE.

For all the previous

In the Loop

podcasts with

Tom Dolphin

Chair BMA

David Gregson

founder of BeeWell

Dr Charlotte Refsum

Tony Blair Institute

Rob Webster

ICB CHEx

Sarah Woolnough

CEO of the King's Fund

Sir Jim Mackey

Dame Jennifer Dixon

Lord Darzi

Professor Tas Qureshi

Dr Penny Dash,

chair NHSE

Richard Meddings,

former chair NHSE,

Sir Jeremy Hunt,

Sir Andrew Dilnot,

Paul Johnson IFS

CLICK HERE


-oOo-


Probably, the most listened to

Podcast in the NHS!

FREE!

Want to contact Roy Lilley?

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roy.lilley@nhsmanagers.net 

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Bloodletting


'... In America, in the mid-nineteenth century, Philadlephia surgeon Samuel Goss promoted the technique as a ‘spring tonic...'


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