You want success when you hire an investigative firm. However, more fundamentally, you want the work done with a high level of professionalism and a critical eye, with limited liability. To achieve this, you need to know the following:
Is the firm licensed and in good standing with all relevant state agencies? Furthermore, does the company have a history of complaints or enforcement actions? Ascertaining that the company and all investigators working on your case hold current licensure in the applicable jurisdiction is essential. Failure to demonstrate appropriate and untainted licensing can destroy your case. ResultQuest® is a licensed firm, in good standing, with no complaints or enforcement actions.
Many states require only a minimal amount of liability insurance for investigation companies. Does your investigations firm carry an adequate amount of coverage for the assigned task? Does it include protection for errors and omissions? Do not hesitate to request a copy of the certificate of insurance. It is better to know beforehand than to be surprised in the event of a legal claim by the party being investigated. ResultQuest® carries liability insurance that exceeds the minimum legal limits and includes errors and omissions.
Is your investigator capable of understanding and intelligently addressing the matter at hand? Complex tasks require astute comprehension and a level of experience necessary to clearly analyze the issue, and to formulate and execute an effective investigative strategy. Further, the strategy must be