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Our offices will be closed in observance of Labor Day on Monday, September 5, but as always we can respond to urgent matters. Also, remember that Sunday, September 11, is Patriot Day. Let us never forget the need to remain ever vigilant in the protection of our sacred liberties.

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Next Edition Topics:

Bite the Hand: Simultaneous departure of key employee and valued clients
Padding the Nest: When missing equipment ends up at your employee's home 

In this edition of VantagePoints, we discuss some of the risks associated with disgruntled employees. The first article examines the issue of prosperous company leaders who flaunt their wealth in a way that fosters jealousy and leads to internal theft. The second concerns the illicit recruitment of disenchanted specialists by competitors.

Interpersonal relations will always result in some degree of conflict. How you monitor and address it in the workplace can mean the difference between profitable accord and costly disharmony.

If you find yourself dealing with a hopelessly disenchanted employee who has thrown in with the competition, or has maybe even become the enemy, call the professionals at ResultQuest®. We have a wealth of experience in helping those with such problems to "Achieve a Superior Position."®

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Founder, Owner, and Manager

Conspicuous Consumption: Executive prosperity can create envy in the workforce 
Owners and top executives are often handsomely compensated for their efforts. Many times this is the result of countless hours of night and weekend work that is unseen by the rank and file. In such an instance, it is only natural that one might feel justified to purchase a long-desired exotic vehicle or other indulgence.
Over the years, however, the specialists at ResultQuest have witnessed how such conspicuous purchases can embitter others within the organization, especially during times when cost cutting measures have been implemented.   This, in turn, can lead to a number of negative scenarios.
In one particular instance, ResultQuest was called in by the owner of a tire wholesaler to investigate a number of suspect invoices that had been approved and paid by the company controller. It was ultimately discovered that the controller had created the invoices under the auspices of fictitious businesses he had registered in another county.  
When confronted, the controller admitted to the theft-rationalizing that the owner had cancelled his longstanding Christmas bonus, ostensibly due to decreased revenues. This was done despite the controller having implemented measures that had resulted in significant cost savings for the company. The owner then proceeded to show up for work the day after Christmas driving a brand new luxury sports car.  
As a result of the evidence gathered by ResultQuest, the controller was criminally prosecuted and was ordered to repay the stolen funds as part of his court ordered restitution. In the end, though, the owner conceded that his decision to buy a vehicle after rescinding company bonuses was a poor choice.
Theft is never the right way to resolve a workplace grievance. If you suspect misappropriation of company assets by a disgruntled employee, call us at 713-781-9040 to discuss ways we can help you deal with the issue.  
Weak Link: Competitor recruitment of disgruntled employees
Key employees can be a tremendous asset to an organization. However, when such personnel feel as though they have been unfairly treated-right or wrong-they can be ripe for recruitment by competitors.
Members of specialized technical fields often consist of small circles of individuals who share their thoughts with one another, commonly via social media. Chronic complaints about perceived wrongs committed by one's employer are likely to come to the attention of someone who might attempt to lure the employee away.
In a case worked by ResultQuest, an expert in a highly specialized discipline who had been voicing dissatisfaction with his employer was approached by a competitor, who made a job offer. Together, the employee and competitor conspired to circumvent a non-compete clause in the employee's contract.
Our investigation helped to uncover the plot, and the employee was terminated for cause and, along with the competitor, was enjoined from violating the non-compete agreement. ResultQuest later monitored the activities of the former employee to ensure compliance.
It is impossible to keep everyone happy all the time. Some people are constantly in search of "greener pastures." It is important to protect your investment in employees with unique skills by ensuring that they do not jump ship and sign on with competing companies who are willing to illegally sidestep contractual obligations.
Contact ResultQuest at 713-781-9040 if you suspect that one of your team is being improperly lured away. We have the experience needed to craft the appropriate response by providing Knowledge for Informed Decisions®.