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May 2023

Dear J.R.,

The goal of this publication is to provide you with knowledge for informed decisions about investigations and security.  

In this month’s edition of VantagePoints, we discuss how an effectively targeted investigation revealed the unrecognized sources of contention within a family business. 

We welcome your ideas for topics in VantagePoints articles at We also hope you will recommend our newsletter to your professional colleagues.  




Founder, Owner, and Manager                

Family Feud: Identifying the underlying issues in family business squabbles.

The investigators of ResultQuest were recently retained by an employment law firm representing a large family-owned business with regional offices nationwide. One of the firm's longtime regional managers, who was married to a daughter of the founder, had embarked upon a poison pen campaign to undermine a number of the strategic decisions of top management. Furthermore, financial performance of the office being administered by the son-in-law had fallen off, and it was widely rumored that he was working to form his own competing entity.

Our probe found no evidence that the manager had any designs on forming a rival company. However, it did reveal that he and his meager staff were working vast amounts of overtime, and he was spending much of his time on menial tasks. Moreover, our confidential industry sources advised that the company had been surpassed in the region by aggressive competitors who had implemented more effective innovations and market targeting.

From a probe of open-source information, we discovered that the manager was unhappy in this particular line of work and had dreams of being a consultant to small and mid-size start-ups. He had further established himself on the side as a motivational speaker and business coach with a well-known agency.

The information supplied in the investigative report enabled the client to pinpoint the underlying issues that likely provoked the caustic communications, and identified areas where changes might elicit a more workable and successful office environment.

When you hire the professionals of ResultQuest, it is our goal to find the root cause of the problems your business faces and thereby enable you to devise solutions. Call us at 713-781-9040 when a resolution mindset matters.  

Next Edition Topic:

Left Behind:  Employees who supply information to corrupt former co-workers

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Our offices will be closed on Monday, May 29, in observance of Memorial Day. Please join us as we honor and pay respect to the many who have given their lives in defense of our nation.

Learn ways to ensure that investigations add value to your case and earn valuable CLE credit through our complimentary, one-hour program approved by the State Bar of Texas. 

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Our purpose is to increase our clients' competitive advantage so they can assume a position of superiority.
Our mission is to deliver an investigative product that provides an advantage in litigation, mediation, or negotiation. We tap into our vast investigative experience and global resource network to analyze the client's position, establish proper objectives, formulate and execute a plan of action, and report the results in a timely, concise, well-written and logical format. Learn more...

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