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LA Animal Services Media Contacts: 

Agnes Sibal-von Debschitz, (213) 482-9512 or [email protected]

Justin Khosrowabadi, (213) 482-9551 or [email protected]

LA Animal Services General Manager Shares Enhancements to Life-Saving Efforts

During Her First 90 Days

LOS ANGELES, October 18, 2023When LA Animal Services General Manager Staycee Dains was appointed by Los Angeles Mayor Karen Bass in July, she joined the Department with decades of experience in animal welfare and a proven record of leadership to transform LA into the most humane city in the country. 

During July and August, Staycee made it her priority to spend time in all six shelters, meet with staff, volunteers, community members and key stakeholders. She had candid conversations about problems and corresponding solutions. During September and early October, ideas and solutions began to show real results, with enhancements to care and life-saving opportunities for the animals, including: 

New Hires and Volunteering

  • Hiring 16 new Animal Care Assistants through the City’s Targeted Local Hiring program, with plans to fill all 45 vacancies by the end of November.
  • Significantly simplifying the volunteer application process, reducing the time it takes to sign-up from hours to minutes.
  • Reducing the time to process volunteer applications from months, to one to two weeks. (From July 3 to October 12, the Department received 1,138 volunteer applications, and 1,136 have been invited to begin their volunteer service.) 
  • Increasing volunteer hours helping shelter animals by more than 2,000 hours over the same period in 2022. (31,513 hours from July 3 to October 12, 2023 vs. 29,424 hours from July 3 to October 12, 2022)
  • Engaging over 200 volunteers in a highly effective Clean Up Day at South LA shelter on Oct. 1, which resulted in 250 kennels being power-washed, more than 400 dogs walked, and a record 146 dogs engaged in playgroups

Pet Adoptions and Fostering (July 3 to October 12 Year Over Year Comparison)

  • Increased adoptions: 2,365 in 2023 vs. 2,165 in 2022
  • Increased rescue organization pulls: 5,812 in 2023 vs. 5,419 in 2022 
  • Increased pets in foster homes: 1,130 in 2023 vs. 880 in 2022

Programs and Resources

  • Issued more Spay & Neuter free certificates* (July - September Year Over Year Comparison): 13,471 (2023) vs. 10,481 (2022), while the number of discounted coupons issued went slightly down in comparison: 2,518 (2023) vs 2,562 (2022)
  • Established transport relationship with an out-of-state Humane Society that will take 50+ dogs one to two times a month, to shelters seeking pets for placement

Fundraising and Outreach

  • Raised more than $17,733 for the STAR (Special Treatment and Recovery) program to support extraordinary medical expenses for animals in our shelters, including through the Win for Cyrus campaign. 
  • Gained additional social media followers to help get the word out about animals in need of homes. (Reach of Instagram photo posts in September increased by 16,000, while Instagram Reel reach increased by over 17,000, double from last year)

Angelenos can help relieve the overcrowding in City shelters by adopting or fostering a furry friend; spaying or neutering their pet; volunteering at a shelter, or making a donation. For more information, visit

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*Since the pandemic, the number of free certificates issued have increased significantly in comparison to the discount coupons.

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LA Animal Services promotes and protects the health, safety, and welfare of animals and the people who love them, and is one of the largest municipal shelter systems in the United States. With six Centers across the City, LA Animal Services serves approximately 60,000 animals annually and responds to 20,000 emergency calls involving animals or people in danger. LA Animal Services is part of the Human Animal Support Services (HASS) international coalition, which connects municipal shelters and animal welfare organizations across the country to reimagine and transform the way shelters care for animals and their families, by offering access to resources to help keep families together; getting lost pets home quickly without having to enter the shelter system; providing food and medical assistance; and continuing to build on a strong adoption and foster program so pets find their permanent homes or are placed in foster care. Visit our link.tree for helpful links to the services and resources available to you and your companion animals. Connect with LA Animal Services and follow us on Facebook, Twitter, Instagram.

LA Animal Services | 888-452-7381 |