December 2021
Wishing You a Safe & Healthy Holiday Season
Image of christmas lights
Last month, our Board of Commissioners announced the most comprehensive effort in the city’s history to help hundreds of thousands of customers that have been financially strained as a result of the COVID-19 pandemic. This is particularly happy news this holiday season.

An expected $300 million will be used to help over 250,000 qualifying customers reduce their utility debt. We've also streamlined our Low-Income Discount Assistance Program, now known as EZ-SAVE. Take advantage of these programs today and keep your holidays merry and bright.

Wishing you all a safe and healthy holiday season!
Be Water Efficient, L.A.
In response to the State’s announcement of an initial 0% allocation of water from the State Water Project (SWP), we are urging customers to take immediate action to reduce their water use.

Since 2009, we have remained at Phase 2 of the Water Conservation Ordinance which limits outdoor watering to three days a week, along with other prohibited uses of water. If conditions become more severe, we may take further steps to mandate conservation, including further limiting outdoor watering. Let's save, L.A.!
Image of a water drop with text that reads three's a charm limit outdoor water use to 3x a week max.
Reduce Your Use, Keep Your Costs Low
Effective January 1, 2022, customers will see rate changes on their water bill, with our highest water users (Tier 3 and Tier 4) seeing the largest increase. The rate adjustment reflects the cost of buying water and building infrastructure to meet the water demand created by our highest water users.

With L.A. in its second dry year, now is the time to take action to reduce your water use and save money on your water bill.
Sign Up and Save with Shared Solar!
If you’re renting an apartment, condo, or duplex, you don’t need to install solar panels to see solar savings on your bill. With Shared Solar, a portion of your electric bill will remain fixed for the next 10 years! This program is free with no sign-up or cancellation fees. Enroll by December 31st to secure a one-of-a-kind rate, lower than the standard electricity rate!
Image of a family with text that reads solar savings for renters are here
Essential Work Continues
Recently, one of our crews replaced a section of mainline pipe along San Feliciano Drive in Woodland Hills, part of our ongoing effort to upgrade infrastructure and improve water system reliability throughout our service area.
Image of a field crew member repairing a water pipe
Image of three field crew members one is using a machine to cut concrete
Partnering with Neighborhood Councils
We're the only department in the City of Los Angeles with a formal Memorandum of Understanding with Neighborhood Councils committing to regular and ongoing communication about our programs and policies.

The DWP-NC MOU Oversight and Advocacy Committees meet every first Saturday of the month at 8:30 a.m. Meetings are broadcast via webcast. Join us!
Join the
Saturday,
January 8, 2022
8:30 a.m.
Stay connected with us!