July 2024

Stay Safe, Stay Cool

A lineman is silhouetted against the sun as they make a repair atop a power pole

As L.A. heats up, here are some public safety tips and resources to help you beat extreme heat and stay cool!


  • Don’t shut off your AC because of financial concerns: If you’re worried about finances, rather than shutting off your air conditioning, contact us to sign up for financial assistance . EZ-SAVE offers discounts for low-income customers; Lifeline offers lower rates for seniors age 62+ and individuals with disabilities. And any customer can enroll in Level Pay, which creates a consistent, predictable bill each month, to help with budgeting.
  • Stay hydrated and drink more water, especially if you also drink coffee or soda.
  • Feel ill? Tell someone immediately. You may be suffering from dehydration, heat illness, or even heat stroke. Symptoms of dehydration and heat illness can include dizziness, fatigue, faintness, nausea, cramps, headache, and vomiting. Heat stroke can manifest the same symptoms as well if body temperatures reach 103°F or above. Symptoms include hot, red, dry, or damp skin; or a fast, strong pulse.
  • In the event of a heat stroke: Call 911 immediately. Heat stroke is a medical emergency. Move the person to a cooler place. Lower their temperature with a cool cloth or bath. Do not give the person anything to drink.


Your safety is paramount, and we're committed to providing reliable service and the support and resources customers need to stay safe and cool. While extreme heat events were once considered emergencies, it is now the new normal and the we prioritize this reality in all of our operations.

Learn More

Get Rebates Up to $225 on AC Units


We continue to offer a $225 rebate for qualified energy-efficient window, wall, and portable air conditioners for income-qualified customers through our Cool LA initiative. We’re also offering a summer special available to all residential customers of $75 rebates for window and wall AC units. 

Cool LA logo with illustrations of a window AC unit and a portable room AC unit in front of a side table with a lamp and mug on top of it

For rebate details, info on qualifying products, and to apply, visit LADWP.com/Cool-LA and check out the Efficient Product Marketplace Application and the Bilingual EPM Cool LA Addendum

Drinking Water Quality Report 

Read our latest Water Quality Report to learn how LADWP safeguards your drinking water supply!

an LADWP staff member tests water quality at a kitchen sink while a woman looks on

The report details how we test to ensure your water tastes great and is safe to drink, and what the most recent test results are.


Visit our Water Quality Reports webpage to see annual reports dating back to 2004.  

2023 Water Quality Report
Grand Prize winning artwork Save Water by Chaeyu K depicts large drops of water coming out of a faucet with a different way of saving water shown in each droplet

Grand Prize winning artwork "Save Water" by 9th grader Chaeyu K.

Winner Announced for the L.A. Times Student Art Contest sponsored by LADWP


In partnership with the L.A. Times, we sponsored an art contest for L.A. students grades 4 – 12 to create posters showing efforts that can be made to combat climate change. Check out all of this year’s beautiful and thought-provoking winning entries. 

Winning Artworks

Join Board of Water and Power Commission Meetings

Join us on the second and fourth Tuesday of each month at 10:00 a.m. for meetings of the Board of Water and Power Commissioners. The Board of Commissioners is the oversight body for LADWP.


Get agendas, learn how to participate, and submit comments via the Board’s agenda webpage.


Subscribe to stream meetings live on the Commission’s YouTube channel

a group of people making a presentation at a Board of Water and Power Commissioners meeting
Join Board Meetings

Partnering with Neighborhood Councils

We're the only department in the City of Los Angeles with a formal Memorandum of Understanding (MOU) with Neighborhood Councils committing to regular and ongoing communication about our programs and policies.


The DWP-NC MOU Oversight and Advocacy Committees meet every first Saturday of the month at 8:30 a.m. Meetings are broadcast via webcast. Join us!

Join the

next meeting

Saturday,

August 3, 2024

8:30 a.m.

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