Looking for Financial Assistance? We're Here to Help

Last month, we held our first LADWP Customer Program and Enrollment Fair at our Crenshaw Customer Service Center and helped hundreds of customers enroll in financial assistance programs. Our friends at PACE and Maravilla enrolled many more in State of CA assistance programs to help customers with unpaid utility bills. 



Our representatives shared information on how customers can save on, or budget for, their utility bills and enrolled customers in the following programs:

• LIHWAP (water bill benefit, up to $15,000)
• LIHEAP (energy bill benefit, up to $3,000)
• EZ-SAVE (low-income discount on electric and sewer bills, provides access to other programs and savings)
• Level Pay (monthly billing)
• and Lifeline Rate Program (senior citizen/disability discount)

Stay tuned for future events! In the meantime, call us to make an appointment to visit a Customer Service Center near you by calling 1-888-999-0477.

LADWP Was Approved to Receive a $48 Million Federal Grant to Expand and Strengthen Clean Energy in Los Angeles

Our transition to 100% clean and reliable power got significant funding through a Hydrogen Hub grant to enhance our grid flexibility, improve the resilience of the power system against growing threats of extreme weather and climate change, and ensure LA has access to affordable, reliable, clean electricity throughout all areas of the City. Watch LA CityView35 coverage of Mayor Bass’s press conference to the right.

New Online Tools Available to Help You Take Control of Energy and Water Use!

We launched two new programs designed to help residential customers better understand and manage their home electricity and water use 24/7: My Water Insights and Energy Advisor.

The My Water Insights online portal makes it easier for customers to optimize their home water use by being able to view their current and historic water use and much more.

The Energy Advisor Tool offers a home energy calculator, bill analysis, energy forecasting, rebate recommendations, and savings tips.

LADWP Shines at Society of Women Engineers (SWE) National Conference

We recently participated in the Society of Women Engineers National Conference, billed as the world’s largest conference for women in engineering and technology at the L.A. Convention Center. With the goal of increasing the number of women engineers in our workforce, our employees gave uplifting speeches, engaged with hundreds of participants, conducted recruitment interviews, and hired several engineers on the spot!

We believe in inspiring more women to reach their goals in STEM as we work towards a waterwise and renewable energy future.

REMINDER: Electrical Safety!

Never touch a downed or dangling wire no matter how small. Never touch anyone or anything that is in contact with a downed or dangling wire. Always assume a downed wire is still energized with high-voltage electricity. Stay away, and immediately call 9-1-1! 

Up to $15,000 to Pay for Utility Bills is Available

The state of CA is helping income-qualified households with up to $15,000 to pay overdue water and sewer utility bills, or up to $316 to pay current bills. Benefit amounts may vary and will not impact other benefits. The household must meet income requirements and anyone living in the household can apply. Click below for more info!