LADWP's recently announced 'Cool LA' initiative offers many solutions to help customers stay safe and comfortable such as providing eligible customers with an option to enroll in "Level Pay" to smooth out high bills through payment plans spread out across the year.

The new utility bill payment option allows customers to spread their LADWP bills into equal, levelized monthly payments over a 12-month period. With a predictable bill that stays the same from month to month, customers can more easily budget for their water, power and LA Sanitation bill, no matter the time of year. 

The amount that customers are billed monthly under Level Pay is calculated based on their past usage.

Enrollment in the plan is available to all residential customers. Customers can enroll in Level Pay by calling 1-800-DIAL-DWP (1-800-342-5397).

On October 11, LADWP staff presented the recommended case for the 2022 Power Strategic Long-Term Resource Plan (SLTRP) to the Los Angeles Board of Water and Power Commissioners. The 2022 SLTRP provides a roadmap for achieving a 100% carbon-free power supply by 2035. While costs and rate impacts are preliminary, the SLTRP provides insight on to what types of investments are needed to reach the city’s clean energy goals. The plan, which is updated annually with public outreach every two years, will be posted online soon.

A new pilot program offers a substantial discount for the purchase of Flume, a smart home water monitoring device that attaches directly to your water meter. Under the pilot program, eligible LADWP customers can purchase the WIFI-enabled device, which delivers real-time water usage data to the customer’s smartphone or tablet via a downloaded app.

Retailed at $199, after the discount, the device’s total cost is just $24, plus shipping and taxes!

To encourage Angelenos to further their water conservation efforts, LADWP increased their Turf Replacement Program rebate from $3 per square foot to $5 per square foot! Take advantage of LADWP’s most popular water conservation program and transform your lawn!

A sustainable landscape will not only help you save on your water bill by reducing your water use, but you will also help recharge the groundwater, reduce urban runoff and enhance wildlife habitat—overall benefiting yourself and the Los Angeles watershed.

Reminder to our customers to unplug "energy vampires!” There are many devices in our homes that consume power when not being actively used, like cell phone chargers, DVD players, microwave ovens, and other appliances. A little planning can go a long way. Discover the impact of your energy-saving decisions and save money on your next bill!