Next Steps to Help Angelenos Save on Utility Bills

On October 27, the Los Angeles Board of Water and Power Commissioners adopted a resolution directing LADWP to act immediately to help customers better manage their bills, conserve electricity and water, and access rebates, discounts, and monthly billing options. The action comes as median household electricity use rose 15–20% during recent bimonthly billing periods compared with the same summer months in 2025, underscoring the Board’s focus on affordability and practical support for customers.

Smooth Out Seasonal Highs and Lows with Level Pay

Extreme heat this summer pushed household energy use for some customers to levels we haven’t seen in years, and LADWP is here to help. We offer resources to help manage bills, help you understand your rates and sign up for payment arrangements.

LADWP Ready for El Niño: Unveiling the New Department of Emergency Operations Center

Earlier this month, ahead of a historic El Niño, Mayor Karen Bass joined Dr. Ariel Cohen, Chief Meteorologist for the National Weather Service Los Angeles/Oxnard office, along with leaders from multiple City departments, to solidify the City’s commitment to resilience and coordinated emergency response. Their collaboration reinforced a shared goal of keeping Angelenos safe and informed during extreme weather events. 

The unveiling of LADWP’s new Department Emergency Operations Center (DEOC), ensures our teams are more equipped to respond swiftly and effectively to emergencies, strengthening the City’s emergency preparedness for the El Niño season and beyond. 

LADWP Begins Refilling Santa Ynez Reservoir Following Completion of Drinking Water Floating Cover Construction Project

This month, LADWP began refilling the Santa Ynez Drinking Water Reservoir, marking a major milestone in the reservoir improvement project. The reservoir is expected to return to service by the end of the year with a newly installed floating cover that protects drinking water quality and meets state and federal drinking water requirements. 

For more information about the Santa Ynez Reservoir, please visit: LADWP.com/SantaYnezReservoirCover 

Councilmember Nazarian and City Partners Break Ground on New Project Turning Rainwater into Local Water Supply

LADWP staff and Board Chair Allan Marks joined Councilmember Adrin Nazarian, LA Recreation and Parks, and the LA Bureau of Engineering at Valley Plaza Park celebrated a new stormwater capture project. The project will collect an average of 158 acre‑feet of stormwater each year, improving water quality, reducing flooding, and enhancing the park with native landscaping, new trees, and recreational upgrades. 

Valley Plaza Park South is one of seven sites in LADWP’s Stormwater Capture Parks Program. Learn more at LADWP.com/parks. 

LADWP Partners with Morton La Kretz Family on New Hollywood Customer Service and Community Center

LADWP hosted a groundbreaking ceremony on Saturday, October 17, 2026, for the LADWP La Kretz Center in Hollywood. The new customer service and community center, which opens in fall 2028, will include a community meeting space and EV chargers. The Morton La Kretz family generously donated the land for the project, to support the Hollywood community.

Learn more at LADWP.com/LaKretzHollywood. 

Customer Support Saturday Coming November 21

Save the date! On November 21, LADWP will host its next Customer Support Saturday at the North Hills, Crenshaw, and Watts Customer Service Centers. Stop by to learn how to lower your utility costs, receive assistance enrolling in Level Pay and connect with staff who can answer your questions. Take advantage of this opportunity to access helpful resources and one-on-one support.