Education Opportunities
Free Telus PSS Training
Be Your Best When Patient Are Not at Theirs
Wednesday, July 14, 2021, from 11:45 AM to 1:15 PM
This free workshop hosted by Partnering for Quality has been designed for people who deal with challenging people and/or tough conversations. Receive core tools for managing both patient conversations and improving crucial conversations with coworkers and front-line managers. Learning objectives are:
- Techniques that will allow you to handle challenging customer service situations with confidence.
- What triggers you to react in a way you wish you didn't.
- Effective tools and language for dealing with difficult conversations and people.
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Register here.
DBT Skills in Everyday Life for Family Physicians and Update on Eating Disorders (Citywide Department of Family Medicine)
July 7, 2021, from 7:00-8:30 pm
Presented by Dr. Maryna Mammoliti, Psychiatrist. Following, Drs. Eric Wong and Jamie Wickett will present, How do I help my learner improve?
(Mainpro+ certification. Certificates of Attendance will be issued after the final session in July.)
Meeting ID: 925 5964 8060
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Meeting ID: 925 5964 8060
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162.255.37.11 (US West)
162.255.36.11 (US East)
69.174.57.160 (Canada Toronto)
65.39.152.160 (Canada Vancouver)