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Helping Older Persons Remain Independent for as Long as Possible.

LOA Center for Health and Wellness opens


We are grateful to everyone who made the grand opening of our Center for Health and Wellness a success! Thank you to all of our donors, staff, and local and state dignitaries for your support.

The Center for Health and Wellness is the new home of: Northwest Roanoke Meals on Wheels, Star City Diners Club,and LOA Nutrition Staff offices. A Community Health Worker will coordinate healthy aging activities, workshops, lunch and learns, staff trainings and exercise programs.

How Your Donation Helps:

  • It costs nearly $10 per meal to provide Meals on Wheels to homebound elderly. In 2021, LOA served 120,808 meals to 12,040 persons. This is a significant increase in numbers due to seniors being more isolated during the pandemic.
  • It costs an average of $68 per trip to provide Transportation to the doctor and other vital appointments. This includes assisted and unassisted trips to the doctor and grocery and pharmacy trips. In 2021, LOA made 22,466 one-way trips to transport 4,409 persons. The costs to provide this service has risen drastically and there continues to be a substantial waiting list for this vital service.
  • It costs just over $10 per person to provide Emergency Services such as the provision of canes and walkers, Cooling Assistance and LOA’s Emergency Food Pantry. In 2021, LOA helped 8,853 seniors obtain emergency services. In addition, more than 2,300 bags of food were delivered during Soup for Seniors.
  • LOA’s Personal Care and Homemaker services currently serve nearly 100 clients per year. However, they maintain a waiting list of nearly triple that number.
  • In 2022, LOA’s Insurance Counselors assisted 2,361 seniors with their Medicare Part D Plans and Medicare enrollment.
  • 525 persons were able to find resources in their community to help them stay in their own homes after spending time in the hospital through LOA’s Care Transitions.
  • LOA provided 176 hours of service to help seniors with their Legal needs such as creating Power of Attorney documents and Living Wills.


With more than 32 community based services, LOA continues to strive to fulfill its mission of helping older persons remain independent for as long as possible. But we can’t do it alone. We will use donations to fill the plate of services where it is most needed. Examples of how your donation helps:

  • $1,000 to assist more than 10 seniors with Legal Assistance
  • $500 to assist one senior with in-home care
  • $250 to assist 25 people with emergency services
  • $100 to assist with vital trips to the doctor or pharmacy
  • $25 for a day of Meals on Wheels and Diners Clubs
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If you have questions about your Medicare Advantage plan, need to switch plans, look at your part D prescription, or switch back to Original Medicare, please contact us to set up an appointment.



Also, VICAP is continuing its efforts to educate the community of seniors and soon to retire by providing free presentations in person or virtually. If you would like to set up a presentation concerning retirement, SSA, Medicare, and also FRAUD presentations due to exploitation with insurance, medical billing fraud, tax, and romance scams. Now is the time to contact us for information and to request a presentation for your group, organization, or employers.

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LOA hosts Legal Caregiver Conference


In September, LOA hosted a Legal Caregiver Conference at Harvest Ministries. Attendees heard from Betty Cundiff at Lotz Funeral Home who discussed Funeral Planning; Jacqueline Welsgarber with the Social Security Administration who discussed Social Security and Robert Williams with Legal Aid Society who gave a very informative presentation on legal issues affecting seniors. We are very appreciative of everyone who spoke.We would like to thank the Roanoke Law Foundation for underwriting the event so that it could be free to everyone.

LOA certifies three ombudsmen

LOA has attained an historical milestone with three certified ombudsmen for the fifth planning district who recently attended the final certification meeting in Richmond!


Pictured Front Row third from Left is Chantel Young, Second Row fourth from left Robbie Boyd, and 7th from left Delaine Caldwell.


Be a Santa to a Senior


This program is open to all LOA clients is intended to provide gifts for seniors who would otherwise not get one during the holidays. We will have the wish list tags on trees at the LOA main office and the LOA Center for Health and Wellness.

Week of November 14-18: Trees, with tags, go up

December 9: All gifts due back to LOA

December 12-22: All gifts will be delivered.

Personal Care Grant received


The LOA is the grateful recipient of a $12,765 grant from the Marion S. and Willie Z. Camp Fund for Eldercare and The Thomas P. and Lewise S. Parsley Fund for Eldercare. These funds will be used to support LOA’s Personal Care Program which provides qualified healthcare professionals who deliver in-home care for the person, including bathing, dressing, toileting, and ambulation. This vital support enables older persons to remain independent for as long as possible. 

Meals on Wheels Grant received


The LOA is the grateful recipient of a $5,600 grant from the Branch Group. These funds will be used to support LOA’s Meals on Wheels Program which, with the help of dedicated volunteers, delivers a noon-time meal to homebound seniors. The meals, along with the well check and visit from the volunteer, enables them to remain in their own homes and lead happier lives.

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Local Office on Aging, Inc.
4932 Frontage Road
PO Box 14205
Roanoke, VA 24038
Roanoke ................... 540-345-0451
Alleghany Highlands 540-962-0465
Botetourt Co. ........... 540-580-5085
Craig County ............ 540-864-6031
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