Happy Anniversary!
When the LOA was presented with a rare opportunity to secure a centrally located office, unite our staff under one roof, and enhance LOA services, we took action. And now, we hope that you will too. Our goal is to raise $150,000 to pay for renovations and ensure program sustainability by freeing up future funds to be devoted to programs and services.Thanks to our dedicated staff community volunteers and supporters throughout the region, LOA has helped thousands of older adults through 25 senior-centric community service programs.The Growing Forward Together capital campaign is an opportunity to secure LOA’s future and continue to deliver impact in the communities we serve. Our service region is experiencing a shifting demographic, with ratios of older adults far exceeding the current state and national average.

Wells Fargo Saves Christmas
We want to express our extreme gratitude to the staff of the Wells Fargo Center in Hollins for raising $11,376 for our annual Diner’s Club Christmas Party! This money will fund this special gathering of seniors and Christmas festivities for years to come. The employees raised this money in 1.5 days by doing a BASKET BONANZA where they sold raffle tickets for themed baskets! We are grateful for their financial support and for the many ways that they volunteer for LOA! Ron Boyd, LOA President & CEO, and Sarah Crandall, Assistant Director of Nutrition Programs, accepted the check for LOA.
Food Pantry Donation

Big thanks to Advance Auto for doing a canned food drive to fill our food pantry. We use this food to fill emergency bags for seniors in need!
Scheduling for appointments for assistance with Open Enrollment will begin October 1.

The annual Medicare Open Enrollment period begins on October 15 and continues until December 7. For 2020 coverage, open enrollment will run from October 15, 2019, to December 7, 2019.
During the annual enrollment period (AEP) you can make changes to various aspects of your coverage.
And if you didn’t enroll in a Medicare Part D plan when you were first eligible, you can do so during the general open enrollment, although a late enrollment penalty may apply.
As Medicare Open Enrollment approaches the Trump Administration through the Centers for Medicare & Medicaid Services (CMS) is protecting Medicare beneficiaries by reminding them to be vigilant and take precautions to avoid falling victim to healthcare fraud. Scammers are after medical insurance and financial account information and passwords for their monetary gain and may use the increased public outreach activities during Open Enrollment as an opportunity to strike.
Last year, CMS removed Social Security numbers from all Medicare cards. Ahead of schedule, the agency completed a successful mailing brand new cards with a more secure Medicare number to protect Medicare beneficiaries. Even with this change, CMS is reminding people with Medicare to guard your Medicare card like a credit card, check Medicare claims summary forms for errors, and be wary of unsolicited requests for your Medicare number. Medicare will never call beneficiaries to ask for or check Medicare numbers.
“Health care scammers will go to great lengths to steal from Medicare beneficiaries. That’s why guarding your Medicare card and personal information is essential,” said CMS Administrator Seema Verma. “You can protect yourself by knowing what to look for. Remember, if a caller says they’re from Medicare and asks for your Medicare number or other personal information – hang up. It’s probably a scam. Only give your Medicare number to participating Medicare pharmacists, primary and specialty care doctors or people you trust to work with Medicare on your behalf.”
CMS officials also caution that healthcare fraud is a concern year round and ongoing scams involve fraudulent health care screenings, genetic testing, lab work, and the sale of durable medical equipment (DME) like wheelchairs, walkers, canes and diabetic supplies. Health care fraud occurs when someone steals or uses your Medicare number to submit fraudulent claims to Medicare without your authorization. It can disrupt your medical care and wastes taxpayer dollars. Remember to take your Medicare card with you for medical appointments and other covered Medicare health care services to ensure your information is filed with correct dates of services rendered and other required claim information.
To protect yourself from fraudsters, CMS offers the following security tips:
Never accept medical supplies from a door-to-door salesman. If someone comes to your door claiming to be from Medicare, remember that Medicare and Medicaid do not send representatives to your home.
Never give your Medicare card, Medicare number, Social Security card, or Social
Security number to anyone except your doctor or people you know should have it.
Remember, nothing is ever "free." Never accept offers of money or gifts for free medical
Be wary of providers who tell you that the item or service isn't usually covered, but they
"know how to bill Medicare" so Medicare will pay.
Always check your medications before leaving the pharmacy to be sure you received the correct medication prescribed, including whether it's a brand or generic name. If you
don’t get your prescription filled correctly, report the problem to the pharmacist.
Report suspected instances of fraud by contacting the HHS OIG Hotline or Medicare’s
toll-free customer service operations at 1-800-MEDICARE (1-800-633-4227). You can
also go online to find more information at our web resource -- www.medicare.gov/fraud.
Did you know?
Among older adults, one out of five falls causes a serious injury, such as broken bones or a head injury, according to the CDC. Falling once doubles your chances of falling again — so the time to prevent falls is now.
In the home…
  • Don't leave books, papers, clothes, and shoes on the floor or stairs.
  • Install no-slip strips on tile and wooden floors, as well as on stair treads.
  • Place nightlights in your bedroom, hallways, bathroom and other areas.
  • Don't stand on a chair or table to reach something that's too high. Use a "reach stick" instead, or ask for help.

Contact us today for information on hosting A Matter of Balance workshops!
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Local Office on Aging, Inc.
4932 Frontage Road
PO Box 14205
Roanoke, VA 24038
Roanoke ................... 540-345-0451
Alleghany Highlands 540-962-0465
Botetourt Co. ........... 540-966-1094
Craig County ............ 540-864-6031