July 2, 2019 | Long-Term Care Newsletter
ARM Home Office Independence Day Hours

ARM's Home Office will be closed all day Thursday, July 4 and Friday, July 5 for Independence Day. We will re-open at 8:30 AM ET on Monday, July 8 . Enjoy the holiday!
ARM Home Office Summer Hours

Beginning Friday, July 12 , and continuing through Friday, August 30 , ARM's Home Office will close at 3 PM ET on Friday afternoons .
Transcare II Quoting Functionality Restored

Transamerica's software update is complete, and Transcare II individual and census quotes, including those with the new 3% Compound Benefit Increase Option, can now be run using myTransware on ARC.
Rate Action Announcement

Effective November 1, 2019 , John Hancock will be issuing rate action on certain in-force business in Iowa , Maryland , Massachusetts , New Hampshire , North Dakota , and Michigan . Policyholder notifications for this round of rate action will begin in late July. Click the link below to view the full rate action announcement.

CLICK HERE to view the full announcement
Policy Lifetime Commissions

NGL has announced that they will be introducing a comprehensive commission structure that offers new options such as lifetime renewal commissions, first-year commission on the premium for the base policy and all riders, Renewal commission on the premium for the Base Policy and Inflation Protection Riders, and Direct Deposit. To learn more about this announcement, click the link below to view the official flyer.

CLICK HERE to view the flyer
Premium Rate Action

Effective July 1, 2019 , Genworth implemented rate action on in-force business in New Mexico and Nevada . Click the links below for more information.

CLICK HERE for more info on rate action in New Mexico
CLICK HERE for more info on rate action in Nevada
Stable Premium and 1% Compound Benefit Increase Options

Effective July 1, 2019 , Genworth policyholders who are facing premium increases will be offered the Stable Premium Option and 1% Compound Benefit Increase Option in states where these options are allowed. Click the links below for more information.

CLICK HERE for more info on the Stable Premium Option
CLICK HERE for more info on the 1% Compound Benefit Increase Option
LTC Agency Operations LLC
Pioneering Long-Term Care Insurance Strategies
313 Washington Street, Suite 225 Newton, MA 02458
800-269-2622 | [email protected] | www.armltc.com