July 28, 2020 | Long-Term Care Newsletter
Underwriting Guidelines for those Affected by COVID-19
Transamerica has updated its underwriting guidelines to account for those who have been affected by the COVID-19 Virus. Please see below for a few of the situations to be aware of when it comes to working with clients who have dealt with the virus.
  • Confirmed positive COVID-19 test in persons with no other known medical conditions, 60 days out from confirmed recovery and/or negative COVID-19 follow-up test, no residuals, no tobacco use - Possible STANDARD rates

  • Confirmed positive COVID-19 history in persons that had underlying medical conditions (including but not limited to respiratory issues, cardiac conditions, hypertension, diabetes, neurological issues, liver or kidney impairment) - 2 YEAR POSTPONEMENT FROM RECOVERY

  • Confirmed positive COVID-19 history in persons with significant residual fibrosis of the lungs or other systemic residuals from COVID illness not yet resolved - DECLINE
Click the link below to view the updated Underwriting Guide, and flip to page 32 to view the full COVID-19 guidelines. The link in the earlier version of this alert routed to the incorrect destination.
CLICK HERE to view the updated Underwriting Guide
Restrictions Lifted for those Ages 65+ in 10 Additional States
Effective July 20, 2020 , Mutual of Omaha resumed taking applications on those ages 65+ in 10 additional states, including Kentucky , Maine , Minnesota , New Hampshire , New Mexico , North Carolina , Ohio , Pennsylvania , Vermont , and Virginia .
In these states, underwriting will review the application and medical records, and if the information is favorable, they will proceed with ordering the face-to-face.
For those ages 65+ who had an application incompleted when these guidelines were put into effect, a new application will be required and rates will be determined based on the client's current age. Medical records will only be ordered if they were not upon initial application.
Please note, Mutual of Omaha is continuing to evaluate the lifting of restrictions for the remaining states of California, Oregon , and Washington . Until then, these states must follow the guidelines and processes outlined in the temporary underwriting guideline communication .
Click the links below to see an updated FAQ on the restriction lifting process, which includes a revised list of the states affected.
CLICK HERE to view the updated FAQ
Premium Rate Action
Effective October 1, 2020 , Mutual of Omaha will be implementing rate action on in-force business in Arizona and Colorado . Click the link below for more information.
CLICK HERE for more information about rate action in Arizona
CLICK HERE for more information about rate action in Colorado
Carrier Covid-19 Reminders
"Dog Days of Summer" Sales Contest

National Guardian Life is holding a sales contest between 7/6/2020 and 8/31/2020 . Each qualified application submitted between these dates will earn the writing agent a $100 Amazon gift card. Producers who write their first ever NGL EssentialLTC application will earn TWO $100 Amazon gift cards for that application, and then one $100 gift card for each subsequent application.

Applications must be received at the LTC Administrative Office within the contest period. Gift cards will be mailed weekly, and joint applications will count as one application. Click the link below for the official announcement.

CLICK HERE to view the official announcement
Policyholder Communications
Beginning in July 2020 , Genworth will be mailing a newsletter to LTC policyholders with information about rate increases, service questions, and more. Click the link below for the full announcement.

CLICK HERE for more information
Premium Rate Action
Effective July 27, 2020 , Genworth is implementing rate action on in-force business in Michigan. Click the link below for more info.

CLICK HERE for more info about rate action in Michigan

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