The rise of the "Me-Too" movement and the heightened awareness by the public and employees of sexual harassment and assault claims makes it vital for employers to take the time to evaluate the status and extent of their current anti-
discrimination
and harassment policies. Such policies should be distributed no less than once a year and every time there is an allegation of such an event
occurring
in the workplace.
Many years ago the U.S. Supreme Court ruled that in order for a company to reduce liability for harassment claims employers must train employees and supervisors, require employees to report incidents of harassment, thoroughly investigate all reports, and take corrective action when necessary.
The following is a guideline to assist you with implementing a program to prevent and substantially reduce harassment claims at the dealership.
1. Have an anti-harassment policy
. Employers should have a clearly defined anti-harassment policy. The policy should prohibit sexual harassment plus all other types of discrimination on any protected characteristics, including, but not limited to, harassment based on gender, age, religion, race, disability, sexual orientation and national origin. Be advised that harassment includes not only physical or verbal behavior but also instances of sending inappropriate text messages or posting unacceptable comments on an employee's social media page.
2. Provide clear instructions for filing a report.
Employers should provide a list of at least two names (with at least one being a female)
of dealership employees that can accept reports of harassment.
3. No Retaliation.
The policy should clearly prohibit retaliation against anyone reporting harassment or other illegal behavior.
4. Clearly stated penalties.
The policy should clearly state that the punishment for harassing behavior can include suspension and termination. Discipline anyone who harasses or
discriminates
against another employee or retaliates against an individual reporting harassment.
5. Communicate the policy.
Provide a copy of the policy no less than once a year and require employees to sign and acknowledge they have read it.
6. Take all complaints about harassment seriously.
Have a manager conduct a thorough investigation as soon as possible. The key to maintaining a happy workforce and avoiding costly legal battles is to investigate and resolve problems before they get out of hand. Waiting too long to investigate a claim can result in complaints with federal or state agencies or the filing of multi-million dollar lawsuits.
7. Document everything.
During an investigation take detailed notes and interview anyone who may have witnessed the inappropriate behavior.
Be sure to describe the conduct, the response, the disciplinary actions taken and other details about the incident.
8. Preserve all relevant documents.
Following the investigation preserve all interview notes, signed statements from witnesses and discipline reports. If an employer cannot produce such information during an agency investigation or litigation, it could be charged with destroying, tampering or suppressing evidence.
9. Confidentiality.
Make sure the parties and the
witnesses are informed that the facts of the case must remain confidential. Only release information on a need-to-know basis.
10.
However, Don't promise complete confidentiality.
If an employee reports harassing behavior but says "please don't tell anyone about this" you cannot promise to keep the matter completely confidential. The behavior must be investigated once an allegation has been made or the dealership could be liable for not taking action.
11. Contact your attorney immediately.
I
f you receive a complaint from an employee or a notice from an attorney or the EEOC that a harassment charge has been filed against your organization contact your attorney at once. Your attorney will assist you with conducting the investigation and responding to the charges. You should also contact your insurance agent to see if you have insurance coverage for this type of claim.
12. Do not discourage the filing of complaints. Remain calm and provide the
complainant
with a full opportunity to present their complaint. Take every complaint seriously and thank the employee for bringing the complaint to your attention. Never use language or make comments that could be perceived as a threat or that could discourage an employee from filing future claims.
The LaBonte Law Group can provide a seminar on harassment and discrimination including the rights of the employees, the specifics of your anti-harassment and discrimination policy and how to file a complaint.
For more information on dealing with harassment claims, to obtain a sample harassment policy or to schedule an in-house training program please contact the LaBonte Law Group at 516-280-8580.