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In this CCPAC and TL&C Virtual Workshop a team of Certified Claims Professionals will provide practical advice for anyone who deals with claims for loss and damage. The workshop is designed to provide a broad overview of the claims process. This is a unique opportunity to see a panel of freight claims experts discussing many of the topics that are found in the landmark text, Freight Claims in Plain English (4th Ed.).
Topics will include:
- Freight claims fundamentals: what is a freight claim, the Carmack Amendment, preparation and filing of claims, burdens of proof,
- Claim Investigation and timelines: how to investigate, who to file against, time limits and concealed damage,
- Carrier’s claim defenses: unpaid freight bills, “clean” bill of lading or delivery receipt, insufficient packaging, improper documentation, measure of damages – invoice value or manufacturers cost.
Moderator
David Nordt, CCP
National Director of Claims, The Gilbert Company
Panelists
Christine Gramse, CCP
Transportation Claim & Audit Specialist, Land O'Lakes, Inc.
Carla Bay Rumford, CCP, CTB
Sr. Operations Support Manager, BM2 Freight Services
Jessica Renner, CCP
Senior Claims Analyst, Jarrett Logistics
VP of Communication/ProClaim-CCPAC
For anyone involved in claims, you don’t want to miss this!
All registrants will receive a handout in pdf format focused on the fundamentals of filing and defending claims for future reference and as an aid in their day-to-day activities.
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