Conflict is a fact of life, but how you handle it can make all the difference in its productive or destructive outcome. If you’d like to prevent your personal and professional disagreements from escalating into damaged relationships, our convenient online 1-Day Conflict Resolution Training will teach you how to effectively handle conflict in a peaceful and productive manner. 

Our 1-day comprehensive training teaches you:

• How to navigate disagreements respectfully in any situation.
• The steps needed to focus on resolving disputing parties’ “needs” rather than on who's right or wrong.
• Different conflict resolution styles and their impact on relationships; pros and cons of using each style in specific conflict situations.
• Three key pieces of information you need to know from the other person to reach a lasting solution to your disagreement 
• Strategies for finding agreements that work for everyone involved in a conflict.

Why choose our training?

• Proven Effectiveness: With over 35 years of dispute mediation experience, we've helped countless professionals and organizations significantly improve their conflict resolution skills.
• Affordable Investment: As our agency’s mission is devoted to promoting the peaceful and respectful resolution of conflict, our training is deliberately priced to be more affordable than competing offerings, making it a great value for your professional development.
• Tailored to Your Needs: Our curriculum is approved for continuing education credit for attorneys, educators, mental health, human resources, and business professionals.  

Don't miss this opportunity to enhance your career and improve your ability to handle conflicts with confidence and grace. We look forward to helping you develop the skills you need to create a more harmonious and productive work environment.

Our classes fill up fast, so register today to ensure your spot!

For questions or information about private group registration, contact Shelley Whalen at swhalen@communitymediation.com or 614-228-7191, ext. 14. 

CONTINUING EDUCATION CREDIT

7 Continuing Education Credits available for Attorneys, Educators, Nurses, Social Workers, Counselors, Family and Marriage Therapists, Psychologists, Chemical Dependency Professionals and Human Resources Managers.

ABOUT US

Community Mediation Services of Central Ohio is a full-service conflict management resource center located in Columbus. For more than 35 years, CMS has been devoted to preventing the harmful effects of conflict on individuals, families, organizations, and communities.

By providing and teaching non-adversarial conflict management strategies, CMS empowers disputing parties to reach lasting, satisfying resolutions to their conflicts while preserving their critically important personal and professional relationships.

Helping people build solutions since 1989

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