(excerpted from his
Quotes are grouped by category to make it easier to find what you're looking for.
Page 2: "If being a leader turns out to be a bad experience, it is almost always because of the leader's own ineffectiveness. And considering that few people ever get any kind of specific training in leader effectiveness, it is easy to understand why being a leader so often is difficult, draining and disappointing."
Page 8: "How to influence people without using power is the key to leader effectiveness."