hmaa

Member Connection 

April 2018

 
In This Issue
HiDoc Benefits
Mahalo to our Survey Participants

Contact Us

HMAA Website 

 
  Dear Valued Member,

Thank you for your conntinued support of HMAA. We are pleased to provide the following updates, and encourage you to share this information with other HMAA members in your family.

You may visit hmaa.com/notices to view previous notices.  If you have any questions or need assistance, please feel free to contact us.
 
Aloha!


 HiDoc Benefits

Telemedicine can seem intimidating, especially after a lifetime of in-office visits. Our telemedicine service, HiDoc, is not meant to replace treatment from your primary care physician but rather to enhance your overall care experience. Here are a few benefits to consider.
  • Convenience. Are you tired of wasting valuable time sitting in stop-and-go traffic or in a crowded waiting room? HiDoc reduces travel and waiting time by bringing the physician directly to your phone, computer, or mobile device.
  • Relief from Urgent Symptoms. When a fever or cough presents itself, the last thing you want to do is drag yourself out of bed, get dressed, and sit in a waiting room filled with other sick people. HiDoc enables you to speak with a physician from the comfort of your own home, usually within 30 minutes of your request.  In addition, HiDoc physicians can write prescriptions, if appropriate.
  • Access to Care. If you live far from a facility, clinic, or doctor's office, or if you are traveling on the Mainland, HiDoc makes it easier to receive a medical consultation, diagnosis, and a prescription if necessary, wherever you are with NO out-of-pocket cost.
Find out more about HiDoc.

 Mahalo to our Survey Participants

Thank you to all who participated in our recent satisfaction surveys! Those who responded by the March 31 deadline were entered in a drawing for five $100 gift cards. Congratulations to our lucky winners -   Aileen A., Donna Anne V., Florelei Mica B., Jan C. and Laura S.!
 
Our surveys are still available online. We appreciate and value your confidential feedback, which will be used to improve our processes and service. To complete our survey, please visit hmaa.com/membersurvey. 
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If you have any questions or need assistance, please feel free to contact our Customer Service Center.