Due to their life circumstances, many people come to CrossOver with a history of trauma. In many cases, such as refugees fleeing a war zone, their trauma has been severe. This is why one of our long term strategic goals is the implementation of trauma-informed care.
You might think that trauma and it's effects are solely the responsibility of our behavioral health staff, but that is not the case. For someone who has experienced major trauma, every interaction with CrossOver from phone calls, to check in, to their appointments, can be a critical moment for help or harm.
This is why we are now
requiring that all staff are trained on the basics of trauma and resilience. This training reviews types of trauma and how trauma can effect everyday life. It also provides staff with tools on communication and how to handle situations that might arise due to someone's trauma.
Thanks to funding support from the
, we are now able to provide this training to both staff
This week, two trainings were facilitated by John Richardson-Lauve from
. John is a licensed clinical social worker and an expert in trauma-informed care.
We are incredibly grateful for partnerships with organizations like the
Together we are working to make the Richmond community healthier and happier.
If you are a volunteer and missed this week's trainings, keep an eye out for future training dates this Spring!