Many people who lost jobs to the pandemic also experienced confusion, delays, and wrongful denials of Unemployment Insurance (UI) funds. “Linda” was hired for a new job just before the pandemic. When it hit, the job disappeared.
For a while Linda relied on UI funds to get by, but then she got a surprise notice claiming she was overpaid by more than $20,000, which she had to repay. Shocked by this, Linda advocated for herself and got the alleged overpayment amount reduced. But she came to us because she was still on the hook, did not think she owed anything, and was not getting benefits she deserved during the dispute.
We took the case and stood up for Linda at a hearing to resolve the confusion. The outcome: Linda was right! She was not overpaid, and she was entitled to nearly $10,000 in back benefits. The impact for Linda: an injustice corrected, precious funds to make ends meet, and peace of mind.