In response to the rising COVID-19 numbers in Massachusetts, and Governor Baker’s request for increased safety measures, we have determined that beginning today, Wednesday, December 9th, 2020, we will be moving to a new service model which will reduce the amount of physical contact between staff and patrons. We wish things were going in the other direction, but the reality is that what we care about most is the safety of you all, and of our library staff.
Beginning today, Wednesday, December 9th, 2020, out of an abundance of caution we will be taking steps to move towards a more contact free model.
On the lower level, we will serve children’s patrons out the window of the Children’s Room, just off the parking lot and to the right of the main door.
On the main floor, we will serve adult patrons out of the window to the right of the main doors. Patrons will be allowed to pickup materials and museum passes on hold at a table just below the window. We ask that you call a few minutes ahead of your arrival time and your materials will be prepared for you in advance.
For pickup of children’s materials, please call the Children’s Room at 617-993-2880
For adult and YA materials, call Circulation at 617-993-2855
For pickup of print outs and museum passes, call Reference at 617-993-2870
Pickup hours remain as follows:
Monday – Wednesday 9:30am – 6:30pm
Thursday 11:00am – 6:30pm
Friday and Saturday 9:30am – 4:30pm
Available virtually: We will continue to offer our digital library from the comfort of your home. Our Reference Librarians will be available via live chat, email, and phone to help you with reference questions during operating hours. We will continue to issue museum passes for those institutions that are open.
In the coming days, we will work to begin a new service allowing patrons the ability to securely email personal documents for printing and pickup. Please keep an eye on our website for this announcement.
We do not plan to change our hours at this time; we simply will be serving patrons through the parking lot window for children’s materials, and from the window next to the front doors for circulation/reference. We will continue to waive library fines for the time being, so if you need any extra day or two with that book, please know that you will not be charged.
More details will be shared as they are finalized.