March 2020 Edition
Census Week in Arizona
March 12 - 20, 2020
The 2020 Census will begin soon, and we know many of you will receive questions from your patrons. The Libraries’ Guide to the 2020 Census is ALA’s resource with background information, frequently asked questions, and tips for libraries. If you're pressed for time, see ALA’s 2-page “2020 Census: Key Facts for Libraries.”

To help your patrons answer the census, the U.S. Census Bureau provides translated web pages and guides in 59 non-English languages, including American Sign Language, as well as guides in braille and large print. Visit for the complete list of language guides.

Step up for Census 2020 Week:
Professional Development News
Fighting Misinformation with Media Literacy
The digital and social media environment has enabled anyone to be a publisher, and given audiences' almost infinite choices, with both great and questionable effects. In a world of information overload, it can be difficult to discern fact from opinion and truth from fiction. This "fake news" training for library staff is designed to empower all levels of library professionals to become active users of media, not just passive consumers. Participants will learn tips and techniques for wading through this barrage of information with a critical eye, to be better informed and to help patrons and colleagues boost their skills.

YALSA Webinars Now Available
The Arizona State Library has purchased a subscription for Arizona Library staff to access the YALSA member or subscriber only webinars. Email Ann Marie Creegan at for access. The upcoming webinars are:
  • Thursday, March 12, 2020, 12:00 PM Mountain, Cultivating Voice Through Youth Leadership Programs Youth leadership programs (YLPs) offer opportunities for library staff to create deep relationships with youth, to co-design dynamic programming with them, and to empower teens to succeed. Learn more about why YLPs work, why you should explore them, how you can advocate for them, and how their impact extends far beyond the library’s walls.
  • Thursday, April 9, 2020, 12:00 PM Mountain, Teen Hackathon: Creativity, Collaboration, and Competition Hackathons have been ubiquitous in the technology community for almost a decade, yet it is still a term that many people have never heard of or misinterpret. Learn what a hackathon is, how to organize one, and how to get your community excited about it. Ultimately, hackathons are an ideal representation of the 21st century library as an incubator, requiring access to information, technology, and a shared center for collaboration.

There are also many archived webinars on these different topics that you can access as well.

For questions, contact Ann Marie Creegan
Wholehearted Libraries:
A 3-Hour Mini-Conference
This is the first of the popular Library 2.0 mini-conferences of the year, and it will be held March 10, 2020. It is organized in partnership with iSchool Associate Professor Michael Stephens. He writes: "We should bring our hearts to work, and qualities such as open-mindedness, emotional intelligence, and reflective action are all part of this process. Not only do libraries need high tech, they also need staff who approach their work with a wholehearted attitude."

The mini-conference will explore the human side of 21st-Century information work. Learn what libraries are doing now to extend services, create welcoming spaces, and engage users with soft skills such as compassion, empathy, creativity, curiosity, and finding balance. Sessions will focus on how to nurture a positive mindset in employees, use the power of stories to promote understanding, and extend the library's reach into global communities. Soft skills are heart skills.

Free WebJunction Course on
Civil Legal Justice
Are you interested in increasing access to justice for your customers? Consider applying for the Law4AZ LSTA mini-grant . Contact Mary Villegas for more information.

Although legal issues can be intimidating for library staff, public libraries are well positioned to help reduce the justice gap—the divide between the civil legal needs of people with low incomes and the resources to meet those needs—by providing more access points to legal information and services.

OCLC’s WebJunction is offering a free, live, multi-week course called Creating Pathways to Civil Legal Justice . Registration is open. The course includes topics on conducting the legal reference interview, commonly addressed civil legal topics, and forming successful partnerships to improve access to civil legal justice for your patrons, among others.

The course begins April 6, 2020 and runs through May 8, 2020 with live, online sessions hosted on April 7, April 14, April 21 and May 5 at 3PM - 4PM Eastern Time. Go to the course FAQS for more information and a link to register for the course.
Make it Social! Make it Real! Make it Fun!
Transforming Teen Services with Connected Learning
Social and digital media available in libraries connect students and young people to each other and to a host of formal and informal educators, providing limitless opportunities to seek and acquire new knowledge and skills. 

Libraries are ideal settings for connected learning by providing safe and supportive settings for hands-on production and interest driven learning activities. This workshop introduces participants to the core concepts of Connected Learning. Participants explore the principles of Connected Learning and how to take Connected Learning theory and incorporate into library programming. 

Transforming Teen Services with Connected Learning was developed by YALSA and is aimed at improving competencies for library staff serving teens and are part of the YALSA/COSLA IMLS funded  Transforming Teen Services: A Train the Trainer Approach  (T3) project.
New WebJunction Webinars
Access to WebJunction’s self-paced online library courses is now available and free to all library staff members. Simply create an account at   and then explore the catalog of library-focused courses and archived webinars. Certificates of completion will be available to you for any of the courses or archived webinars you complete from the catalog.

Upcoming webinars:

Every day, public libraries open their doors to people facing ongoing life challenges, such as poverty, mental health symptoms, substance abuse, or domestic violence. The library may be the only protective place they can turn to, the only place that can counter the debilitating negative factors that govern their lives. Join this webinar to explore the ways the library functions as a "protective factor" and to understand how the library, staff, and patrons exist within a community-wide context of safety. 
When: March 5, 2020
Time: 1:00-2:00 PM Mountain Standard Time

Public libraries are respected local institutions that connect community members to credible information and services. As community anchor institutions, libraries are leveraging their assets in response to the opioid crisis that has gripped the country. After 16 months of research, OCLC, and the Public Library Association will release a call to action on how libraries can address the opioid crisis in their communities. Panelists will share resources, including ideas for organizations to partner with, additional perspectives to consider, and strategies for getting started.
When: March 31, 2020
Time: 1:00-2:00 PM Mountain Standard Time

Nearly 80 public libraries in the U.S. have collaborated with social work programs or schools of social work, to provide valuable learning opportunities for social work interns, and to connect community members with crucial services which exist beyond standard library offerings. Libraries or social work educators looking for ways to initiate collaborations with social work interns should join this webinar to understand the benefits, and a few challenges, to partnering with an institution or individual. Explore the types of intern assignments at the library that align with key social work competencies, from needs assessment to 1:1 patron referrals, and from staff training to outreach programs. And finally, discover how these internships can work for libraries of all types and sizes, including those in small and rural communities.
When: April 29, 2020
Time: 1:00-2:00 PM Mountain Standard Time
New Infopeople Courses
Infopeople offers a variety of webinars and self-paced online courses on topics of high interest for library staff. Webinars are free, and the Arizona State Library has purchased a block of registrations for the online courses. Arizona library staff may register for courses by sending an email to  Ann Marie Creegan , containing:
  • The course name and dates
  • Registrant’s name
  • Registrant’s email
  • Library name
  • Library address
  • Library phone number

Upcoming courses:

At the completion of this 6-week course learners will be more aware of and ready to activate their leadership superpowers. By completing the assignments, learners will practice being respectful, courageous, confident, empathetic, accountable and nurturing. By the conclusion of this course, Catherine Hakala-Ausperk will help learners to recognize their own leadership super strengths and development goals.
When: March 10-April 20, 2020

Are you looking for free online resources to teach U.S. Citizenship? Take a tour of the USA Learns Citizenship course (, which uses engaging multimedia to teach the English skills and information needed to pass ALL parts of the citizenship test: N-400 interview practice, civics, reading, writing, and speaking. You will also learn to create your own free online course based on USA Learns' content.
When: March 11, 2020 12:00-1:00 Mountain Standard Time
Grants & Opportunities
LSTA Grant Application Deadline March 6
You still have time to apply for LSTA funding! The deadline for grant applications is March 6, 2020 . Visit the LSTA webpage for information about the grant guidelines and the online application .

You can view a 45-minute video that gives an overview of the application process.

New LSTA Mini-Grants are also available this year. Click here for more information.

Please contact a  Library Development Consultant if you have any questions about your project idea.
We look forward to seeing your applications! 
Claim Unlicensed 2.5 GHz Spectrum
Over Your Tribal Lands
On July 10, 2019 the Federal Communications Commission (FCC) issued an Order that made available unassigned portions of key spectrum for broadband use. The order established a tribal priority window for Native American tribes beginning in 2020 and gives tribes an opportunity to file for a license to obtain the spectrum without having to buy it at auction. The Rural Tribal Priority Window opened on February 3, 2020 and will close on August 3, 2020.
Gila River Telecommunications GRTI Chairperson Belinda Nelson said, “There has never been an opportunity for tribes to apply in this manner. It is prime spectrum and gives tribes an opportunity to plan for their broadband needs.” Any tribal entity—including libraries--may apply, but you must coordinate with other departments to make sure only one entity submits the application. 
Learn more about this opportunity for your lands and your internet sovereignty: 

Consumer Financial Protection Bureau
Consumer Financial Protection Bureau Has Resources for You!
One of the goals of the Consumer Financial Protection Bureau (CFPB) is to help make libraries the go-to source for financial education across the nation. This aligns perfectly with the reauthorized Museum and Library Services Act of 2018 which supports libraries in strengthening financial literacy in their communities. 

Find program ideas, training webinars, free outreach materials and more at

To help libraries better serve their communities, the CFPB wants to improve the financial education materials that it provides to libraries. Take this 10-minute survey to inform the CFPB about your library’s familiarity with and use of financial education resources. 
Check Out the Checklist Program!
The Arizona Commerce Authority’s online Checklist Program provides a wealth of resources for developing a successful business. This statewide website is designed to help aspiring and established entrepreneurs easily navigate commonly requested information on what they need to know, who they need to contact and where they need to go to license their business in Arizona. 

Key features of the Checklist Program include:
  • Free interactive online tool to access information on business licensing and resources.
  • Centralized information for start-up, growing, and out-of-state businesses.
  • Allows creation of customized checklists pertinent to every business need. 
  • Option to email the customized checklist to their business and/or professional partners.
  • Guides to licensing information, applications, websites, and contact information.
  • Includes Google Map addresses to popular state licensing offices and all city/town and county offices.
  • Helps to clarify common misconceptions about business licensing and registration.
  • Reduces the amount of research needed and, thus, speeds up the process of licensing a business.
  • Mobile-device compatible.

Do you think staff at your library would be interested in becoming an expert Checklist Program navigator? Our Continuing Education Coordinator Ann Marie Creegan is working with Arizona Commerce Authority staff to provide a one-hour webinar about the Checklist Program. Please contact Ann Marie if you’d like to learn more.
Library Services is part of the Arizona State Library, Archives and Public Records, a division of the Secretary of State. The branches of Library Services include Library Development, the State of Arizona Research Library, the Arizona Talking Book Library, and E-Rate. Library Services programs and activities are supported in part with federal funds from the Institute of Museum and Library Services.

Holly Henley
State Librarian and Director of Library Services, Archives and Records
Library Services