Winter 2019
In This Issue





TriviaLKS Trivia
The first 5 collegiates who answer the question correctly will win a prize! (Sorry, you cannot win more than once a year.)

Just email your answer to [email protected].

Here is the question...

Scholarship is another one of our core values. What is the one award in Lambda Kappa Sigma that is solely based on scholarship?
Upcoming Dates
March 20-23, 2020
APhA in National Harbor, MD

May 1, 2020
Blue and Gold Triangle Distribution

April 30, 2020
Officer Roster Due
Annual Report Due
Chapter Birthdays
February 21- Alpha Sigma
March 13- Alpha Omicron
March 23- Alpha Theta
April 4- Lambda and Omicron
April 18- Delta and Beta Alpha
April 24- Nu
April 25- Alpha Phi
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LKS Contacts
Grand President

Grand VP for Collegiates
Region SupervisorsSupervisors
Northern New England
Katelyn Toeniskoetter

Eastern Atlantic

Northeastern

Mid-Atlantic

Northern Lakes

Midwestern

Southern

Western

Greetings from your Grand Vice President for Collegiates!

I hope you all had a great fall semester! These past couple of months have flown by. It's been wonderful seeing all the amazing things you have accomplished so far this year!

This past semester we introduced our new standardization program. Our hope is that with standardization of key elements of our chapters, we can increase efficiency at the chapter level and HQ and set every chapter up for success, including our new colonies! This fall we introduced standardized email addresses, and this spring will be the deadline for standardized officer positions. Keep an eye out for more communication about specific officers and roles and responsibilities. Please reach out to your Region Supervisor or myself if you need assistance!

As this year comes to an end, it's the perfect time to start setting goals for yourself and your chapter! Think about where you want your chapter to be by the end of next year and start making plans of how you're going to get there. By calling your shot and writing out a plan, you are much more likely to succeed at obtaining your goal. Start setting your vision for 2020!
I hope you enjoy this edition of LinKS. Keep in touch!

Fraternally,

Amanda Higgins, PharmD
Grand Vice President for Collegiates
ConflictRezConflict Resolution
Conflict between sisters is inevitable within a chapter. Eventually, two people will disagree on an issue and their actions could have a rippling effect within the chapter. It's imperative when conflict arises to deal with it in a professional manner. Conflict can range from two sisters disagreeing on an issue to a sister acting inappropriately and violating our Code of Conduct. Below you will find the tools to help prepare you when this happens to your chapter!

Set Clear Expectations
The most important step to prevent conflict is to set clear expectations. This can be outlined in chapter documents such as bylaws, policies and procedures and our Fraternity's Code of Conduct, or reviewed before each event where the potential for conflict may arise. It's also important to outline consequences for violating such behavior. By setting clear expectations and consequences, each sister will know what is expected of them and no surprises will arise if they happen to act inappropriately. If you do not have any provisions in your bylaws or policies and procedures, it's important to discuss this with your chapter. Check out Section II of our Bylaws to see examples of how the fraternity handles this. 

Mediation
If there is a disagreement between sisters that can be resolved together, mediation is the best way to try to resolve the conflict. Mediation should be conducted by members of the E-board, or when conflict involves the E-board, the Fraternity Advisor needs to get involved. Follow these steps below as outlined by the American Management Association to have an effective mediation session.
1. Define the source of conflict. Ask open ended questions, give both parties a chance to speak and acknowledge the information given to you so each person will want to open up more. 
2. Look beyond the incident. Often it's not the situation, it's the point of view of the situation that causes the conflict. Look beyond the incident and try to get to the root cause. 
3. Request solutions. Ask both sides what solution they are looking for. Direct their focus away from conflict and towards a resolution.
4. Identify solutions both parties can support. Listen for the most acceptable course of action. Put it in terms of the benefit of the organization. 
5. Agreement. Both parties need to agree on a solution. Always document- the best way to do this is to right it down. Include how you are going to prevent conflicts in the future. 

Promote Sisterhood
After resolution of a conflict, it's imperative to focus on sisterhood and being a united front. By engaging sisters in our core values, you keep the focus on why we're really here!

For more information, you may read the full article, published by the American Management Association titled "The Five Steps of Conflict Resolution,"  here !
LevLeaderHow to Become a Level 5 Leader
We interact with leaders everyday. Most of us are leaders in some capacity. All of us can remember some leader that has had an impact on our life. That one person who inspired us to reach for more and live into our true potential. Chances are, that person possessed what's called Level 5 Leadership. This term was created by Jim Collins, a business consultant and writer of the book "Good to Great". He outlines the 5 different levels of leadership and how to truly become not just a good leader, but a great leader. As you grow as a leader, you move up this ladder. Take a look to see where you may fall and how you can become a great leader yourself!

Level 1: Highly Capable Leader
At this level, you have the skills and knowledge to do a good job. You make high quality contributions with your own work. 

Level 2: Contributing Team Member
At level 2, you use your skills and knowledge to work with others and make your team succeed. 

Level 3: Competent Manager
At level 3, you as the leader organize your group to effectively achieve specific goals and objectives. 

Level 4: Effective Leader
At this level, you are able to coordinate your group to meet performance goals and create a vision of where your group is going. Most leaders stop here and never get to Level 5. 

Level 5: Great Leader
A level 5 leader possesses all of the qualities of the other 4 levels as well as the following capabilities that are required for true greatness. Start working on these qualities and you are sure to be a great leader.

Develop humility. Level 5 leaders are humble and understand how arrogance can destroy an organization. 

Ask for help. While some people see this as a weakness, it's actually a strength. This develops a team mentality and allows you to get input from team members who may know more than you. 

Take responsibility. Level 5 leaders take responsibility for their mistakes and their team's mistakes. 

Develop discipline. Great leaders are disciplined and stick to the course of action once it's decided. They don't sway or let distractions get in the way. 

Find the Right People. Level 5 leaders depend on the people around them and spend the time to find the right people for their team. They invest the time in developing their team members so the whole group can benefit. 

Lead with passion. When you as the leader believe in what you're doing, your team will too. Lead with passion and your teammates will follow. 
BasicRecruiting4 Core Areas of Basic Recruiting
When you are recruiting potential new members, you not only have to sell them on our organization but also on you as a group of sisters. This can be one of the most difficult parts of recruitment. Most pharmacy organizations are going to have similar goals, and what's going to make you stand out is how cohesive you are as a group. Take for example working in retail pharmacy. Each store you go to is essentially the same company, but each store has its own unique personality that either makes you want to come back or run away and never return. Here are 4 core areas you can work on as a chapter to set yourself apart during recruitment. 

1. Non-Verbal Communication
Believe it or not, the way you look to a potential new member is more important than what you say. Having a clean, professional cohesive look as a group will set the standard for what your chapter stands for.  Other things like handshakes, posture, and eye contact all help create a first impression that affects how a potential new member (PNM) feels about your group.

2. Ask Great Questions
Everyone will always also the generic questions like what's your hometown, what's your major, what activities do you like. Or some won't ask questions at all! They'll just try to sell the fraternity. Create a list of open ended questions as a chapter to use as a cheat sheet during recruitment. These questions should be great conversation starters and also tell you pertinent information about someone's values. This is where you slip in Values Based Recruitment!

3. Sell the Benefits
Create a list of benefits of being a part of your chapter. Each member should have a personal story about as many benefits as possible. When talking with PNMs, get to know what exactly they are looking for in an organization and tailor your conversation and story around that. For example, if someone is looking for leadership opportunities, explain how being a part of LKS has afforded the opportunity to develop your leadership skills and how it will help you in the future. 

4. Handle Common Objections
What are the common reasons why PNMs won't join your chapter? Make a list and figure out how you can ease someone's mind. Is your chapter struggling to recruit because of certain reasons such as smaller size or everyone else is co-ed and you're all female? Turn them into positives! If you're smaller in size, each PNM has a better chance at leadership positions than in a larger organization. If you're all female, capitalize on the uniqueness that your chapter has by promoting sisterhood and the bond you have. 

ASHPLambda Kappa Sigma Represented at ASHP Midyear Clinical Meeting and Exhibition
  
The 54th ASHP Midyear Clinical Meeting and Exhibition was held in Las Vegas, NV, at the Mandalay Bay Convention Center. Lambda Kappa Sigma was represented in the Exhibit Hall this year by Grand President, Chris Grass; Grand Secretary, Stephanie Mrozek; Grand Treasurer, Melissa O'Brien; Past Grand President, Sandy Mullen; and Erin Rogala, Director of Member Services. LKS was located at booth #2246 right near the other pharmacy fraternities. Over 120 members were able to stop by and catch up with the booth staff. It was great to see students from different chapters mingling and sharing ideas with each other. The comfortable furniture in the booth made for a great place for tired students and alumni to take a break from the busy day. Thank you to all the students and alumni that stopped by to say hello!
LETTER A Letter From Educational Trust Liaison Chair, Jeanne VanTyle:

Dear Friends,

As 2019 nears an end, I write to update you on the activities of the Educational Trust which benefits our collegiate and graduate student members. I would like you to consider as an individual or perhaps as a chapter to contribute funds to the Educational Grants program. Every year, the students endorse the Hope WaLKS and raise money for Project Hope. Perhaps your Spring activity can be to raise funding for the Educational Trust!

In 2019, the Educational  Trust  Liaison Committee voted to award a total of $14,000 in educational grants to deserving members, during the 2020 grant application cycle. The Dr. B. Olive Cole grant is awarded to a member who is pursuing a Master ' s or PhD. It is a $2000 grant. The remainder of educational grants are for $1000 each.

It is primarily through member contributions that the principal of the Trust will grow. Donations in the form of special tributes, recognition or memorials are welcome.   Perhaps a collegiate chapter can partner with an alumni chapter to jointly raise awareness and funding?

As our Trust balance grows, the ability of LKS to award more educational grants will also increase. The Blue and Gold Triangle lists the winners each year, and we strive to contact previous winners to ask what receiving an educational grant meant to them. If you are a previous winner, please feel free to send an email to Erin Rogala and let us know.

Contributions can be easily accomplished by using the Member Portal.  The Educational Trust is established as a 501(c)(3) public charity. You can also mail a check (made payable to the LKS Educational Trust) and send it to LKS, PO Box 570; Muskego, WI 53150-0570.

Fraternally,

Jeanne Hawkins VanTyle, Phi
Chair, Educational Trust