COVID-19 Update
New Dimensions Federal Credit Union is committed to ensuring the safety of our staff and members by preventing potential exposure to Coronavirus. Because we are considered an essential business, it is our intent to remain open, so you have access to your accounts and services.

Considering the current increase in COVID-19 cases we have made the following important decision:

Effective Monday, November 30, 2020, our lobbies will be temporarily closed.

Appointments can be made Monday-Friday
9 am - 5 pm for those transactions that cannot be taken care of online or at the drive-thru.

The following are the hours of our drive-thru services which will remain available Monday - Friday:

8 am – 5 pm (All locations)

Many members are now taking advantage of technology and all the ways to access their accounts. If you would like to sign up for any of these services, please reach out to any of our staff so that we can help you set up your accounts. The following is a list of ways you can access your accounts and conduct your necessary banking functions with as little disruption as possible.

  • Night Deposit-We have a night deposit drop at all locations that are checked first thing every morning
  • Home Banking-If you haven’t registered your account, you can do that here.
  • Mobile Banking-Visit the Google Play Store for Android or the Apple Store for iPhone.
  • Online Lending
  • Online Loan Payments
  • Electronic Bill Payments
  • Deposit a check with your phone
  • Person-to-person pay—Need to pay back a friend for something, use our person-to-person service that is powered by PayPal.
  • Shared Branching
  • Surf ATM: Visit any ATM anywhere in Maine, surcharge-free wherever you see the SURF logo. Find a SURF ATM near you.

Contact us:
(207) 872-2771
(800) 623-6190

Please note that we are closely following the state and federal guidelines regarding social distancing and the use of face masks for all our drive-up locations.

We are working hard to ensure that our members experience the continued excellent service they have come to know and expect from our team. We encourage you to visit our website regularly as this situation evolves, additional updates will be posted to keep you informed. On behalf of the Board of Directors, Staff, and Volunteers, we wish you good health and that you stay safe and remind you one last time…we are here for you when you need us. 

Ryan G. Poulin
Chief Executive Officer
94 Silver Street, Waterville • 316 Benton Avenue, Winslow
72 Cony Street, Augusta • 245 Madison Avenue, Skowhegan • (800) 326-6190