Quality Connection
News and Updates for Brokers
July 16, 2020
Get Quotes Now Online
Don’t forget! Our small group metallic plan rates have been revised (downward!) effective 7/1. Rates on many plans will be lower than Blue Cross, and in line with United. To access the lower rates, use our  QuicQuote  tool to create client proposals. Or call your  sales representative  for more information.
QualChoice Telehealth Services
QualChoice has partnered with Teladoc to give our members easy round-the-clock access to in-network providers for non-emergency health issues. The service is expected to launch in early August. Members will soon be able to visit QualChoice.com to learn more and set up their account. They may also call QualChoice customer service for help at 1.800.235.7111. 
QCARE Featured Program: Kick the Nic! 
Our QCARE health and wellness programs offer tools to help members stay healthy or manage a chronic illness. This means improved health and lower healthcare costs for members and employers. Our free 12-week Kick the Nic! program, includes:
  • The services of a health coach trained in tobacco cessation
  • Voucher for two free doctor visits with no co-payment
  • Voucher for free smoking cessation medication (Chantix®) if prescribed
  • Voucher for nicotine replacement therapy if prescribed
COVID-19 Coverage Update
Amendments to QualChoice telehealth coverage and claims processing for COVID-19 testing and treatment are set to end on July 25 but are expected to be extended by 90 days, pending official notification from the Department of Health and Human Services (HHS). On June 29, HHS spokesperson Michael Caputo shared via social media that the agency intends to extend the COVID-19 public health emergency (PHE) by an additional 90 days.
We’re Moving!          
Later this month, our QualChoice offices will be relocated to 1001 Technology Drive in West Little Rock. We will be sharing the former AT&T building just off Chenal Parkway near the Promenade shopping center with the offices of Centene’s other Arkansas health plans, operated by Arkansas Health & Wellness
Updated Forms
In the News
Make sure you are using current QualChoice forms, please download from the Broker Forms page at QualChoice.com each time you need to use one.
Centene recently announced three national winners of the OpiEnd Youth Challenge.  Read the news release and see the winning messages.
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