Guidance for beauty salons and tattoo parlours as they plan to reopen

Luton BID has compiled some important information to assist beauty services and tattoo parlours with reopening.

Businesses will be required to complete a site risk assessment before reopening and the BID understands that knowing where to start may be a daunting task.

We hope that by bringing the information below into one place it will make Government guidelines clearer and help you to prepare your premises for the safety of your staff and customers once you are allowed to reopen.
Which businesses can reopen
from 13th July?

Beauty salons, nail bars, tattoo and massage studios, physical therapy businesses and spas across England will be able to reopen safely from Monday 13 July under new government plans.

Updated COVID-19 secure guidance sets out measures for businesses that provide close contact services and how they can protect staff and customers.

Only services that do not involve work in the highest risk zone – directly in front of the face – should be made available to clients. This means that treatments such as face waxing, eyelash treatments, make-up application and facials, should NOT be provided until government advice changes, due to the much greater risk of transmission.
What does your business have to consider for the safety of staff and customers?

When providing close contact services, it often may not be possible to maintain social distancing guidelines. 

Businesses must consider the following to keep both clients and staff safe.
  • Employees will be required to wear a visor that extends below the jawline.
  • Further increasing the frequency of hand washing and surface cleaning.
  • Keeping the activity time involved as short as possible. 
What other steps do I need to consider?

  • Hand sanitiser to be placed where customers enter and in toilets
  • Remove clutter (as everything needs to be cleaned frequently)
  • Remove magazine/books/ornaments/cushions/other soft furnishings/no refreshments
  • Remove waiting area
  • Details of clients kept for 21 days along with employees name that attended to them. (Be mindful of GDPR!)
  • Consider video call or phone consultations prior to appointments to cut down on length of appointment
  • Consider calling/texting clients to let them know when you are ready for them to enter the salon for their appointment
  • Clients to attend alone where possible
  • Work station spacing with perspex screens between if necessary
  • Ensure all employees have one dedicated station and do not share any equipment.
  • Use back-to-back or side-to-side working (rather than face-to-face) whenever possible
  • Consider using a consistent pairing system, defined as fixing which workers work together, if workers have to be in close proximity (defined as being within arm’s-length of someone else for a sustained period of time)
  • One-way systems – usage of signage
  • Perspex screens at reception desk
  • All equipment thoroughly cleaned/sterilised after each client
  • Disposable gowns for both staff and clients
  • Consider asking clients to wear face coverings
  • Sufficient time in between clients to clean station, chairs and any touch points.
  • Remind all staff and clients that if they feel ill they must not attend the salon.
  • Stagger working times of employees so premises is not too crowded
This is not an exhaustive list of factors, but will be helpful in getting you started on reopening your business safely. Businesses must also have a copy of their COVID secure certificate on display at all times and be prepared for the possibility of having to revert back to a period of lockdown.
COVID business starter recovery packs

Luton BID have put together a COVID-19 recovery starter pack for levy-paying businesses.
3 x social distancing floor graphics
3 x washable face coverings
1 x social distancing window vinyl
1 x hand-washing poster
1 x business compliance poster
1 x social distancing poster
1 x roll of social distancing tape
Please request your pack by emailing and include your business name, business address, contact name and telephone number.
Business Support Guide

Our comprehensive coronavirus Business Support Guide has been updated to reflect the new phase of guidance as announced by the Government.

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Luton BID is project managed by Partnerships for Better Business Ltd

Luton BID 01582 510657

Luton BID is project managed by Partnerships for Better Business Ltd (pfbb UK)