| B2B NEWS RESOURCE FOR THE GLOBAL HOSPITALITY & TRAVEL INDUSTRY |
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Kempinski Hotels launches "Kempinski White Glove Service"
In light of the fact that some of the closed Kempinski Hotels have now reopened their doors, the Kempinski operational strategy and quality management team has launched this extensive service covering all areas of the luxury hotels while keeping in line with the regional safety and health regulations as a top priority.
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Marriott International launches Global Cleanliness Council to promote even higher standards of cleanliness in the age of COVID-19
Marriott International (NASDAQ: MAR), which for 92 years has been recognized as a hospitality leader for its commitment to quality, exacting standards, and rigorous training, announced today that it will be rolling out a multi-pronged platform to elevate its cleanliness standards and hospitality norms and behaviors to meet the new health and safety challenges presented by the current pandemic environment.
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NH Hotel Group and SGS announce collaboration on a global disinfection assessment seal
NH Hotel Group, a consolidated multinational operator and one of the leading urban hotel companies in Europe and America, and SGS, the world's leading inspection, verification, testing and certification company, have combined their experience and knowledge in the development of a protocol of measures and assessments, which will allow the Group's operations to be reactivated with maximum health and safety guarantees
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'Hilton CleanStay with Lysol protection' to launch june 2020
Hilton announced today a new program to deliver a standard of cleanliness and disinfection in Hilton properties around the world. In a first for the hospitality business, Hilton will collaborate with RB, maker of Lysol and Dettol, and consult with Mayo Clinic to develop elevated processes and Team Member training to help Hilton guests enjoy an even cleaner and safer stay from check-in to check-out.
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Hyatt announces global care & cleanliness commitment
Hyatt today announced a Global Care & Cleanliness Commitment to further enhance its operational guidance and resources around colleague and guest safety and peace of mind. The multi-layered commitment builds on Hyatt's existing rigorous protocols and will include an accreditation process by the Global Biorisk Advisory Council (GBAC) at all hotels around the world, colleague training and support resources, and a cross-functional working group of medical experts and industry professionals that will contribute to various aspects of the hotel experience.
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Hotel profit plunges amid COVID-19 rise in europe
With cases in China starting to plateau, the World Health Organization (WHO) declared Europe to be the new epicenter of the coronavirus outbreak in March, fueled by the rapid expansion of the virus across Italy and Spain. This prompted governments across the region to scale up the measures to contain the spread, and several lockdown and quarantine orders ensued.
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Shaping restaurants of the future with data-driven decision-making
Back in the days of pen and paper, the gastronomy sector was just fine. Before online reservations, customers simply picked up the phone to reserve their table. Before digital menu boards, a blackboard and chalk did the job. Before restaurants offered their guests free Wi-Fi, people had conversations that didn't involve commenting on the suitability of selfies. While digitalization is arguably an opportunity rather than an obligation, with so many businesses jumping on the bandwagon, failure to do so is to forego a competitive advantage.
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Country specific assistance benefiting the tourism and hospitality sector
The global economy is under enormous strain as it deals with the fallout from the COVID 19 virus. All industries and all sectors are affected, but none more so than hospitality.
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Hotel recovery strategy: Preparing for a post Covid-19 world
Once the curves are flattened, what will the world look like? It is likely restrictions in some format will continue - at least till a vaccine is discovered. How will guest behaviour change? How slow or fast will tourism recovery be? The questions are many; answers are few. Yet, to survive you cannot (and must not) wait for a clear direction to emerge before you respond. Here are some considerations to prepare business strategy post COVID-19.
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Top 10 digital strategies to thrive in the 'new normal' when travel demand strengthens
As we push to flatten the curve of the Coronavirus (COVID-19) pandemic globally, it is important to plan for the immediate rebound in travel as well as the long-term impact of COVID-19 as travel demand strengthens.
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Seeking economic stability during a global pandemic
Massive job losses have led to negative consumer sentiment, leading to a downshift in the desire/ability to spend. Enter the Fed to shore up small and medium-sized businesses while financial markets seek stability.
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As business travel bottoms out, near-term optimism remains high
As we have watched travel come to a near standstill due to the COVID-19 pandemic, questions and opinions abound on how its effect will vary across different segments or categories. Will corporate or leisure travel return first? Will travel permanently become a smaller part of how the world does business?
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Hospitality Foresight LAB
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| Weekly Newsletter 01/05/2020 |
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