Lyra Health Office Hours

In honor of May being Mental Health Awareness Month, MACRC Health Plan is proud to partner with Lyra Health to offer open office hours for all members and their families. Each week, there will be opportunities for you to log in to ask whatever questions you have about your benefits through Lyra Health.

How to Join

By Phone: Dial 312-636-6799 (Meeting ID: 312688 527 3049 and Passcode: 455480)

Via Zoom: Use the link below to join a session during the times listed.

Link to Join Office Hours via Zoom

Office Hours Times

Every Tuesday in May at 11:30 CST

May 3 at 11:30 CST
May 10 at 11:30 CST
May 17 at 11:30 CST
May 24 at 11:30 CST

Every Thursday in May 3:30 CST

May 5 at 3:30 CST
May 12 at 3:30 CST
May 19 at 3:30 CST
May 26 at 3:30 CST

Covered Topics

Each week you will have the opportunity to ask any question you have but we will also have a topic that will be covered to educate you on key Lyra features.

Week 1

Tuesday: How to Create an Account
Thursday: Searching for Care / Assessment

Week 2

Tuesday: Overview of Lyra Essentials
Thursday: Highlight Importance of Culturally Relevant Care

Week 3

Tuesday: Overview of WLS (highlight pet care)
Thursday: Health Plan Integration

Week 4

Tuesday: Overview of Lyra Learn / Gather
Thursday: Searching for Care / Finding Other Options

This is our first time offering this type of option to learn about your benefits so please complete our survey to share what you think of the format and timing.

CLICK HERE TO COMPLETE THE SURVEY.