Mohawk College

April 2017
Message from the President & CEO

Audie McCarthy
In my work with Mohawk College Enterprise, I meet the leaders of many organizations as well as emerging leaders; including the participants of our Future Ready Leadership program. I have noticed that, in many cases, leaders are getting younger. It is exciting to see and it will be interesting to witness how they will change the role of leadership.

I decided to talk to a few local young leaders to see how they feel about the impact their generation will have on the workplace.
 
Marie Nash, Communications and Events Manager, Hamilton Chamber of Commerce, says millennials will increasingly want to use tech-based tools to manage. "Older generations may also be challenged by our lack of a structured and traditional work day, in favour of a flex schedule that I find more millennials thrive on," she says. "In addition, older generations tend to feel that employees must 'pay their dues' and that promotions should be based on time put in, whereas millennial leaders place emphasis on education and results."
 
Andrea Pohlmann is an account manager with RevUp Group and Secretary of the Hamilton Hive, which facilitates a collaboration of networks and resources between organizations and individuals to enhance the young demographic in Hamilton. She says millennials take a more team-oriented approach to leadership than we've seen the past.

"Millennials tend to be leaders instead of bosses," she says. "So I think as millennials grow into leadership roles, we're going to see more of that style of leadership - people leading by doing more rather than leading by instructing."
 
Alyssa Lai, Digital Marketing Coordinator at Hamilton Health Sciences Foundation and past Chair of the Hamilton Hive, says leaders, regardless of their age, will need to adopt a "listen and learn" attitude to motivate and engage their employees of all ages. Leaders will also need to foster understanding and break down barriers that prevent learning and collaboration across generations.
 
"The impact on older professionals will be an attitudinal shift that nudges them to rethink millennial stereotypes and what work means in today's economy," she says. "It's a myth to think that older workers will be pushed out as millennials dominate the workforce. Older, established professionals have a lot to offer as they can work with millennials to navigate a workplace environment and culture."
 
"As millennials take the lead, there is an even greater opportunity for two-way mentorship and learning where established professionals can pick up new skills from their younger colleagues. I think we stand to benefit from one another when age is removed from the equation and everyday conversation; we can start to focus on the values that motivate one another to thrive in their roles."

 
 
Audie McCarthy
President & CEO
 
 
P.S. Keep reading for Tips for Young Leaders!
MCE  Announcements  and  Events

Stoney Creek Open Seat Leadership Panel

Future Ready Leadership participants from MCE's Stoney Creek Open Seat cohort enjoyed their Leadership Forum held on February 16, 2017.

Open Seat Leadership Panel
From left to right: Judy Marsales, Owner - Judy Marsales Real Estate Limited; Paul Armstrong, Vice President, Academic - Mohawk College; Mary Aduckiewicz, CEO/CFO - Denninger's Foods of the World; Massimo Mottura, President - Forty Creek Distillery Ltd.
 Click here to hear from one of the participants as well as one of our panelists, Judy Marsales!

New Video

MCE recently published a new YouTube video, Tips for Building Trust.  Click here to watch and be sure to subscribe to our channel!

Article from Kurt Muller

Kurt Muller

Kurt Muller, Associate Dean - Media and Entertainment at Mohawk College, has written an article on Advancing Your Career with AVID. Click here to read the article. You can find more information on AVID Media Certification training offered through MCE by scrolling further down in the newsletter.  

Article from A Graduate

MCE is happy to provide a link to an article written by one of our Future Ready Leadership graduates. Click here to read Muskoka paramedics see most severe injuries at snowmobile collision.
 
Changes to Maintenance Management Professional (MMP) Courses

MCE is currently in the process of transferring its MMP courses over to Mohawk College's Continuing Education Department. Future MMP courses will now be offered by Mohawk College. If you have any questions or concerns, please contact Lorraine MacDonald at lmacdonald@mcecor.com or 905-575-2534.

Upcoming Courses and Programs
Summer Courses
Getting ready for summer!

1. Creating Amazing Customer Service

Upon successful completion of this course, participants will be able to:
  • Develop a personal checklist to measure professionalism
  • Assess the cost of poor customer service in their environment
  • Understand the organization's customer service principles
  • Demonstrate their understanding of good versus great customer service and identify areas for improvement
  • Learn Emotional Intelligence concepts and how they support Amazing Customer Service
  • Identify personal growth opportunities through analysis of their own assertiveness and personality styles
  • Practice effective customer skills needed to provide Amazing Customer Service

2. Team Building

Upon successful completion of this course, participants will be able to:
  • Apply principles of trust, respect, and mutual accountability to build effective teams
  • Develop strategies for moving from effective to high performing teams
  • Gain in-depth leadership self-awareness through use of The Five Dysfunctions of a Team

3. Coaching for Success

Upon successful completion of this course, participants will be able to:
  • Articulate what coaching is and look at it in terms of a learned or an innate skill
  • Evaluate effective coaching skills and behaviours and how best to apply them to their role
  • Build a coaching plan applicable to different coaching situations
Practice coaching skills to improve their coaching success.  
 
Avid Certification

MCE has partnered with Mohawk College's Communications Media Program on brand new programs  that will provide the successful participants with certification for: 
 
Various courses will be offered from May 1 - 5, 2017. Click here  to learn more , or contact Marci Ruhl at mruhl@mcecor.com or 905-575-2527.

Course
Date & Location 
For more information contact:

Students who successfully complete this program will receive three point five (3.5) Ministry of the Environment, Director-Approved, Continuing Education Units.
Prepare to write the American Water Works Association (OWWA) "Cross Connection Control Specialist" certification exam (administered at the end of the course).
Dates: Please Contact

Location: Mohawk College, 
Stoney Creek Campus

Lorraine MacDonald
905 575 2534

A two day course to recertify you as a "Backflow/Cross Connection Control Tester".
Dates: Please Contact

Location: Mohawk College, 
Stoney Creek Campus

Lorraine MacDonald
905 575 2534
Earn CWB welding tickets in this "hands on" program. Starts every Monday and runs for 24 weeks.    

Contact us for details!

Lorraine MacDonald
905 575 2534

 

TIPS for Young Leaders
  1. Work hard and have fun.
  2. Put values of integrity, honesty and authenticity into practice. 
  3. Show initiative and a willingness to go above and beyond.
  4. Acknowledge the areas, both technical and soft skills, which you need to improve upon, and then put a plan in place to do so.
  5. Develop a passion and a plan for continuous learning.
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