Message from the President & CEO

"#SaveOurLibraries, Twitter"

"Funding cuts impacting libraries all over the province, CUPE 905" 

The media and public response to the government’s decision to cut funding to SOLS (Southern Ontario Library Services), the organization that amongst other services facilitates inter-library loans across the province has been astounding. And while I am not about to take a political stand, anyone who reads this newsletter regularly knows that reading is my superpower and it just so happens I recently read a book about libraries. 

Here are historical facts about one library. The source: The Library Book by Susan Orleon. 

  • Mary Foy, 18 years old in 1880 became head of the Los Angeles library at a time when the positions were still dominated by men; at the time, women were not even allowed to have a library card
  • Mary was so young that her father walked her home from work every night to keep her safe
  • She was terminated because that same father made enough money to look after her
  • In 1986, a devastating fire in the library destroyed 400,000 books and damaged 700,000 more
  • The damaged books were stored in restaurant freezers so mold wouldn’t grow before they had a chance restore them

When I started reading the book, I thought how on earth can anyone talk about libraries for 336 pages? Yes, even a book lover like me had doubts. It held my interest the whole time. It made me realize how much we all still have to learn. It made me curious.  And isn’t that what continuous learning is all about? Satisfying our curiosity – whether our interest is in libraries, fires, romance or technology – reading in some format is usually at the core of how we learn. 

As trainers, we at MCE know that people learn in different ways; visual, auditory, reading/writing, and kinesthetic. In a classroom setting you have it all – visual (diagrams, graphs, PowerPoint slides); auditory (the instructor’s voice); reading/writing (case studies, assignments); and kinesthetic by physically engaging in activities. Hard to say which aspect really fuses those neurons in our brains.  

With the move to more technology, it really isn’t all that different – the variance is in the tools. (Webinars, Elearn, augmented reality, virtual reality to name a few). All still satisfy our curiosity through visuals, voice, reading/writing and by engaging us in activities (gamification). So why do so many of us fear learning in these new ways? It’s all about change and as humans; most of us don’t really like change. Do you?

Audie McCarthy
President & CEO
What You Tell Us. Your Testimonial Stands Out!
"I began this program as an new employee tasked with Project Management as the primary responsibilities. While I have experience in the this area of focus, I found the program to really expand my knowledge and help me think about the way in which I work with and interact with my team. The Leadership component has provided such great insight to understand people and personality styles but also who to look at conflict resolution from a more positive perspective. I am thankful for the opportunity to participate in this program and to work closely with other service providers with the organization."

Leigh, Egowadiyadagenha Team Manager
MCE recently celebrated the graduation of the 2,500th participant in our Backflow/Cross Connector program.

“I never thought we’d hit this number,” said Mike Haslam , a retired Professor in the School of Engineering & Technology at Mohawk College who was instrumental in bringing the Ontario Water Works Association (OWWA) Cross Connection Control course to Ontario. Mike delivers the program on behalf of MCE.

See more pictures from the special event here .
MCE tech guru, Lucas Robinson, recently prepared a book review on the Blockchain Revolution and how the technology behind Bitcoin is changing money, business, and the world.

Written by Don Tapscott with his son Alex, who is a financial analyst and technologist, this book is aligned with our Digital Literacy Series , which is featuring a talk on Blockchain in June.

Cyber Security, a topic making the news more and more, is our feature talk this month on May 28. To register and for more information, click here .
A plaque honouring MCE client Algoma was presented recently by BDO Dianne Jones , for their outstanding commitment to training.

The plaque features their logo and this passage: "2018-2019 Learning and Development Achievement. In recognition for Algoma's significant investment in their employees. Over 2,000 training days completed."

We have a duplicate of the plaque hanging outside Audie's office as a token of pride and a reminder of our commitment to the success of all our clients.
HR Corner:
Employee Retention - Maintaining Your Workforce
Employee Retention continues to be a significant challenge for organizations. An SHRM/Globoforce 2018 study found that nearly half (47%) of HR professionals cited employee retention/turnover as their top workforce management challenge this year – the third consecutive year retention/turnover has topped the list. High turnover can cost companies thousands of dollars in the rehiring and training process, lowers productivity and can negatively affect morale. Employers need to put considerable effort into positive recruitment and onboarding processes, creating a positive workplace culture. But that alone is not enough. What else could you be doing to ensure you retain your workforce?

  1. Be conscientious in hiring: Vetting candidates can be a tricky process and if not done well can lead to a bad hire and turnover. Before you even start the process make a list of what it is you are looking for in a new hire. It’s important to ensure they have the necessary knowledge, skills and abilities to be successful at the job and are a good cultural fit with the organization.
  2. Provide training and career advancement opportunities: Employees, particularly Millennials, want to continually improve their skills and value a company that supports opportunities for growth and development.
  3. Offer competitive compensation: While compensation is not the most important factor in retaining employees it should not be overlooked. People want to be paid for what they bring to the table. Top skills, strong work ethic and experience all deserve to be fairly compensated.
  4. Provide recognition: Employees look for more than just money. Acknowledgement for a job well done can be a powerful incentive. Sometimes a simple thank you goes a long way. 

Carrie Deon
Human Resources Generalist
Celebrating Our Trainers: Mike Haslam
Michael has over 27 years’ experience teaching Apprenticeship Plumbing and Cross Connection Control. He is a recently retired Professor in the School of Engineering & Technology at Mohawk College and he was instrumental in bringing the Ontario Water Works Association (OWWA) Cross Connection Control course to the province.  Over 2,500 students have now been through this course.

Michael, on behalf of MCE, delivers the Cross Connection course for numerous industry clients both locally and within the province. Michael is a Licensed Plumber, Gas Fitter, Welder, Well Technician 4, and a Cross Connection Control Tester/Specialist. He is the Cross Control Officer for the OWWA.
Course of the Month: Summer Series
The MCE Summer Series consists of three courses that will develop key skills for the workplace. In each of these highly interactive courses, there are tools to help participants develop and practice important interpersonal skills. Participants will be able to use the knowledge gained to create a personal learning plan for future development.

The Summer Series consists of three individual courses, however, each course utilizes skills and techniques learned in the other courses and provides a solid foundation for professional development. The courses are available in the areas of Barrie, Brantford and Burlington. The topics are listed below:

  • Creating Amazing Customer Service
  • Dealing With Challenging Behaviours
  • Communicating With Confidence

Early Bird discounts are on now. For more information and to register, visit the course page here .
For more information about our programs, contact:
Lorraine MacDonald
Mohawk College Enterprise | 905-575-2534 | |