Mohawk College

November 2017
Message from the President & CEO

Audie McCarthy
Innovation, change and uncertainty; factors we all know too well in our lives, and in our businesses. How do we adapt to this, and most importantly, how do we make sure we don't get left behind? On October 26, Sue Elliot, Manager, Training & Customer Relations at MCE, and I attended the Niagara Economic Summit hosted by the Greater Niagara Chamber of Commerce (GNCC) on how to drive Niagara's economic future. While the event was Niagara centric, the concepts are relevant to any organization trying to keep up with the speed at which the world is changing.

Hearing leaders from organizations such as IBM, Canada Post, Niagara College, and more discuss how they continue to adapt and keep up with change was very inspirational. Of course, with innovation, change and uncertainty comes risk. However, as Director of Corporate Citizenship and Corporate Affairs at IBM Canada, Dave Robitaille, put it, "You're one innovation away from being left behind."

Change and Innovation What happens when you don't keep up? Just look at what happened in the retail industry when Amazon was founded and in the taxi industry when Uber launched .  

Hearing from Len Diplock, Canada Post's Senior VP of Strategy and Corporate Marketing, on the topic of transformational change was certainly a highlight of this event. As a letter-centric organization, Canada Post had to adapt to the decline of paper mail. They underwent a physical transformation, innovated their customer service and delivery and shifted their focus to parcels. Since 2015, they have been Canada's number one parcel deliverer. Quite the transformation!

So how do you thrive in this ever-changing age of uncertainty? Be prepared and plan for the possibilities, foster collaboration with other organizations, be nimble and have the courage to make changes in your organization! 

Audie McCarthy
President & CEO
MCE  Announcements  and  Events

New Website: 
We're excited to announce that our new and refreshed website will soon be going live! The updated site is now more user friendly and is both mobile and desktop compatible. We've also improved our content so you can better understand our programs and have access to all our newsletters and interesting articles. We hope our current and prospective clients find the new site informative and engaging!

Have you heard about AVID? This article by Mohawk College Associate Dean of Media and Entertainment, Kurt Muller, will tell you all about the digital media program and how it can advance your career. MCE will be running an AVID certification this Spring. Contact us for more details.

On October 26, Audie McCarthy led a group of young professionals in a networking workshop to kick off the upcoming Hamilton HIVE HIVEX Conference. The group was confident and eager to learn and Audie was excited to pass along her knowledge to the future generation of leaders!   Click here to read more .


City of Hamilton FRL Graduation: 
MCE held the third Future Ready Leadership graduation day for participants from the City of Hamilton's Planning and Economic Development Department. The participant presentations were very well done and the projects they have been working on over the last 10 months have purpose and practicality. A big thank you to Jason Thorne, Marty Hazell and Kelly Barnett of the PED Department. Stay tuned for pictures and videos in next month's newsletter!


Supporting Mental Health Matters

Mental health is a familiar subject for most organizations. In fact, it may be on the tip of your tongue because Mental Health Awareness Week took place in October. It brought forth a lot of great discussion around the often "taboo" subject in the workplace. In order to better understand the extent of mental health today, here are a few interesting statistics from  CAMH :
  1. In any given year, 1 in 5 Canadians experience a mental health or addiction problem.
  2. By the time Canadians reach 40 years of age, 1 in 2 have, or have had, a mental illness.
  3. 39% of Ontario workers indicate that they would not tell their managers if they were experiencing a mental health problem.
These staggering statistics pose the question, what can I do as an employer to support my employees? First, don't brush it under the rug! Listen, support, accommodate and have open dialogue. Second, develop organizational awareness through training. Educate managers on how to supervise employees with sensitivity and coach staff on basic awareness to promote a stigma free workplace. Lastly, develop a mental health strategy. This Globe and Mail article recommends that you set clear objectives and focus on the 5 Rs: removal of stigma, resilience building, recognizing risk, recovery and return to work. If you are experiencing a mental health issue or have dealt with mental illness in the past and had to figure out what you were going to do about work, check out this survey.

Carrie Deon
Human Resources Generalist


Course of the Month

Leadership Dynamics

Duration: 1 Day
This course outlines the characteristics of a successful leader. Participants examine the different leadership styles and the value of bringing clarity and integrity to the role of leader. They will learn the skills, knowledge and attitudes that are required to be an effective leader. The course will culminate with participants envisioning their personal leadership legacy.

Learning Outcomes:

Upon successful completion of this course, participants will be able to:

1.  Apply the four styles of the Situational Leadership® Model.
2.  Use developmental leadership to build a leadership development plan.
3.  Create a leadership legacy.

This course is delivered either as part of MCE's Future Ready Leadership program or as a stand-alone course. Click here to view the course outline .

Coming Soon!

We are always adding new courses to our portfolio! Check out our  Coming Soon brochure to see what we are working on now for late 2017 and early 2018 deliveries. Courses include:
  • Customer Service Certification
  • Finance for the Non-Financial Manager
  • Building Relationships with Council
  • Communicating with the Media
  • Indigenous Culture Training
  • Workplace Diversity and Inclusion Training
  • AVID Media Certification

Date & Location 
For more information contact:

Essentials (5 days)
Level 1 (8 days)
Level 2 (6 days)
Executive (4 days) 

Ask us about delivering any of these programs at our location or yours!  

Lorraine MacDonald
905 575 2534

Testing takes place on one to two Sundays per month at Mohawk College's Fennell Campus. Please visit our website or contact us for upcoming test dates.
Lorraine MacDonald
905 575 2534

Students who successfully complete this program will receive three point five (3.5) Ministry of the Environment, Director-Approved, Continuing Education Units.
Prepare to write the American Water Works Association (OWWA) "Cross Connection Control Specialist" certification exam (administered at the end of the course).
November 27, 2017 - December 5, 2017

Location: Mohawk College, 
Stoney Creek Campus

Note: If you have 16 employees who require Cross Connection Backflow Prevention Certification training, we will come to you!

Lorraine MacDonald
905 575 2534

A two day course to recertify you as a "Backflow/Cross Connection Control Tester".

December 7 & 8, 2017

Location: Mohawk College, 
Stoney Creek Campus

Note: If you have 16 employees who require Cross Connection Backflow Prevention Recertification training, we will come to you
Lorraine MacDonald
905 575 2534
Earn CWB welding tickets in this "hands on" program. Starts every Monday and runs for 24 weeks.    


Contact us for details!

Lorraine MacDonald
905 575 2534