Insights for
February 2026

Welcome to our Monthly MCI Updates email! We will be sharing the latest updates from MANNA and Feeding America on MCI, MANNA-wide stats, and monthly focuses for our agencies.

Spotlight: Welcome Kevin!

Meet our newest MCI Coordinator, Kevin!

Hi everybody! I am excited to join the MCI team!

I'm originally from the Bay Area but moved to Asheville about 10 years ago to play college lacrosse and have loved it here ever since. Some of my favorite hobbies include games (board, card, video, you name it), lacrosse, drawing, and hanging with my cat Freya. I'm passionate about doing good work that makes a visible impact in my community, which is why I'm so happy to be starting my journey with Manna!

MONTHLY FOCUS: Updated Resources and where to locate

We have updated our resources database! Please take a look at our improved database for critical information regarding all things MCI.

MCI Agency Resource Page

The MCI resource page contains important information ranging from downloading a neighbor roster to duplicate management. We encourage all agencies to save the URL for quick access. Click the link here to view: MANNA FoodBank - Agency Resources

MCI FAQs

The MCI FAQs is great for sharing with board members, new staff, or new volunteers who are curious about what MCI is, why MANNA is transitioning to this platform, and how neighbor data is protected. Click the link here to view: MANNA FoodBank - FAQ

MCI 101

You may have seen these Intro sessions shared in the MANNA message. These are intended for agencies NOT already using MCI. Viewing is not required for agencies already on the platform, but you may find this information helpful, especially if you receive questions about the purpose of MCI. You also do NOT need to fill out the post-attendance survey. Click the link here to view: MANNA FoodBank - MCI 101

Reminders

Device Swap!

Want to swap out any of your current MCI devices? Fill out the Device Swap form to apply. Supplies are limited — each agency is eligible for up to 2 devices and requests will be fulfilled on a first-come, first serve basis.

Click the link to survey: MCI 2026 Device Swap Form

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Financial Incentives!

We want to thank our partners for helping us get MCI off the ground! Together we can work towards improving hunger relief efforts across WNC.

If your pantry has completed MCI training on or before January 20, 2026:

$500 award

Once your pantry has collected 6 months of data through MCI :

$1000 award

Please note that these funds will be distributed via check. We will process awards monthly, with the first batch going out late February/early March. These funds are intended to support your pantry - food purchasing, internet service, etc. No reporting is necessary after receiving these funds.

We're excited to be able to offer this incentive as a thank you for the work that you are doing in partnership with MANNA for our community!

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Need more information about SNAP?

SNAP materials are available on the shopping list in P2. These are great to have available during intake and distribute to neighbors that may be eligible for SNAP or would like help with their application.

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Backdating intake forms

If for some reason you are unable to complete live intake in MCI, you can always back-date entries to ensure all of your neighbors and visits have been captured.

Click the link to: instructions on back-dating entries .