Insights for 
March 2026

 

Welcome to our Monthly MCI Updates email! We will be sharing the latest updates from MANNA and Feeding America on MCI, MANNA-wide stats, and monthly focuses for our agencies.

MCI Support

Need help with MCI? There are several ways to get additional support:


1) Email MCI@mannafoodbank.org with any questions or request to schedule a virtual call.


2) Use Microsoft Bookings to schedule a virtual call.


3) Call or email one of our team members directly.



Scroll to the end of this newsletter for team member contact information.

Spotlight: Your Agency?


Your MCI success story belongs here.


We want to hear from you!

Moving forward, this section will highlight agency impact, celebrate our community, and empower our teams.


We are looking for agencies to share:

  • Neighbor or intake success stories
  • Tips and tricks
  • Best practices
  • Agencies interested in speaking at our MANNA partner conference


Please send your submissions to: MCI@mannafoodbank.org


MONTHLY FOCUS: Updated TEFAP Documents


TEFAP Income Adjustments


In February, there were changes made to income requirements for TEFAP. These changes have already been adjusted on the online forms. Please take a look to ensure you are up to date.


English form here: TEFAP 2026 Updated Form


Spanish form here: TEFAP 2026 Updated Form


Ukrainian form here: TEFAP 2026 Updated Form



MCI Agency Resource Page


The MCI resource page contains important information ranging from downloading a neighbor roster to duplicate management. We encourage all agencies to save the URL for quick access. Click the link here to view: MANNA FoodBank - Agency Resources


Reminders


Last call for a Device Swap!

  • Want to swap out any of your current MCI devices? Fill out the Device Swap form to apply. Supplies are limited — each agency is eligible for up to 2 devices and requests will be fulfilled on a first-come, first-serve basis.



Click the link to survey: MCI 2026 Device Swap Form


_____________________________________________________________________________________


Need more information about SNAP?

  • SNAP materials are available on the shopping list in P2. These are great to have available during intake and distribute to neighbors that may be eligible for SNAP or would like help with their application.


_____________________________________________________________________________________


Backdating intake forms

  • If for some reason you are unable to complete live intake in MCI, you can always back-date entries to ensure all of your neighbors and visits have been captured.


Click the link to: instructions on back-dating entries.


_____________________________________________________________________________________


MCI Financial Incentive


Once your pantry has collected 6 months of data through MCI, you will receive a $1000 award! This can be used for a variety of things, such as more tablets, equipment, tables, and more! Please reach out to the MCI team with any questions.


*Please note that these funds will be distributed via check. We will process awards monthly, with the first batch going out soon. These funds are intended to support your pantry — food purchasing, internet service, etc. No reporting is necessary after receiving these funds.




February 2026 - Full Agency Snapshot

 

Feeding America Updates + Bug Fixes

Bug Fixes



  • Language Dropdown

Users were unable to unselect languages during intake or when editing households.

This issue has been resolved.


  • TEFAP On-Screen Signatures Not Appearing

When viewing visit details from Household Profile Visit History, previously collected On-Screen Signatures would not appear.

This issue has been resolved.


  • Data Export - Timeout

Several users reported larger Data Export downloads had "Error" statuses.

This issue has been resolved.

Reminder: We suggest running a single report at a time to prevent the Data Export feature from timing out.


Contact + FAQs

General Team Email: MCI@mannafoodbank.org

Devin Browning



Mountain Community Insights Coordinator

dbrowning@mannafoodbank.org

Mobile: 828-222-0870

Kevin Crudo



Mountain Community Insights Coordinator

kcrudo@mannafoodbank.org

Mobile: 828-299-3663, ext. 1304


Helen Wiltsey



Mountain Community Insights Manager

hwiltsey@mannafoodbank.org

Mobile: 828-367-7282

Icons made by Unicon Labs and Freepik from www.flaticon.com.