You can trust us with your e-mail address. We use your contact information for Metron Support Services materials only...like this newsletter!!
We never share Metron user e-mail addresses with other businesses.
Where is your Metron Software located?
If you have Metron viewing software on a computer that is not readily used, we can move it to a location to best suit your practice requirements. Contact us to schedule the move.
Watch for your March METRONews...
The next monthly issue will be emailed Tuesday, March 7, 2017.
CONNECT WITH US
Auto Exporting Metron Images
Auto-export one or more images to chosen area.
Metron can be set up to auto-export .jpg images of all
Metron-acquired X-Rays to a server location, Google Drive folder, or a Cloud service including iCloud if you are a Mac user.
If you would like your Metron images to be exported to a server, contact us for assistance and set-up. We can then show you how to export single images, or mulitple images to this location. You can then import the images from this area to send to a radiologist as needed for diagnosis.
To use a Google Cloud backup, all you need is a Gmail/Google account! This document will show you how to create a Google account if needed, plus the steps to sync your Metron images to this Cloud storage configuration.
We have recently assisted practices either setting up email addresses or troubleshootng process components.
Since we all "e-mail," the most popular method for sharing digital X-Rays from Metron is via our
e-mail "Send Method." You can also share X-Ray studies via DICOM and the Metron Web-Viewer.
To use this feature, you must first have a working e-mail address as your "send from" address. We recommend setting up an
e-mail account with Gmail or Hotmail as most modern e-mail clients will automatically configure server settings during the initial setup wizard. If you already have an email address but with another email host, we often can make that work for you.
However, what if your e-mails are not received by the referral practice or other end-user?
Here are a few things you can check!
If you have changed your password in Metron, the password in Thunderbird must be the same.
Have your receiver check their SPAM folder
Check the size of your e-mail. If you are e-mailing multiple image files, the e-mail could be too large to "transport." If your e-mail attachment(s) is larger than 5 MB, send multiple e-mails as needed to send your Metron image files.